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A full service bank for families, businesses and communities serving the American West.
750 SW Yamhill St, Portland, OR, 97205, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Tried opening a checking account and they said today wouldn't work. I asked about tomorrow. They said tomorrow won't work and started talking about setting an appointment for next week. Then we just sat in silence before I realized there's another umpqua ten blocks away that can actually help me in doing one of the most basic things banks can (or rather should in this case) be able to do.
I always enjoy my quick visits to Umpqua Bank. This experience was one of my best, Yoselin was warm and welcoming. They did an amazing job at servicing me and getting my tasks done at an efficient pace. Keep up the great work!
When I had a Mortgage closed at Umpqua it was a poor experience that left me unexpectedly footing a $800/mo bill because an untrained mortgage aid incorrectly presented me paperwork and did not accurately describe the nature of how my loan payments were structured. I got a "sorry" while I went into credit card debt for a few months. I shouldn't have been so foolish as to trust my Umpqua Bank person and read the contract myself, I learned the hard way when my loan closed, my bad....
Be aware. Not a good bank if anything goes wrong, Especially the customer service women in the branch downtown, Pioneer square. I was hit by a car. I tried to get my money from the bank. They were not helpful at all. I had to leave to go physically downtown. I closed my account. Three women sitting doing minimal, not one client in the bank.And their attitude righteous.
Umpqua Bank has a 3.8 star rating with 13 reviews.
Umpqua Bank is closed now. It will open tomorrow at 9:00 a.m.
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