This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Umpqua Bank
- Banks
- Portland, OR
About this business
Location details
3333 N Lombard St, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best bank ever, with the best people. Professional, kind, and caring. Totally unlike all the other banks with which I have dealt... Sterling has people with brains and hearts, for one thing.
My partner and I opened a join checking account, savings account, and credit card with Umpqua. One week later we closed all 3 and stopped discussions regarding our brokerage account and returned to Wells Fargo. I've never had such bad service, inaccurate information, and lack of interest in understanding clients' needs as I experienced at Umpqua bank. Even after going up 2 levels of management I was still unable to get satisfaction. My credit is excellent (750+ credit score). My bank balance and brokerage account would be in... read more
Yes... – They truly do live up to their motto "the world's greatest bank", with exceptional customer service and a warm atmosphere.
Yes! – They really do live up to their motto - the world's greatest bank - with exceptional customer service and a warm atmosphere. Jan Hunt
Beware... – I was there to open a SAVINGS account, for crying out loud! Not a checking account, or a loan request, mind you. I didn't realize they would want to do a credit check, nor was I told, until I had handed over my ID. Didn't sit with me too well, obviously. I don't like it when businesses are not upfront with information, and when I am only provided the important details if I happen to ask the right specific question. That was the impression I got at Umpqua. Current interest rates are not posted at their bank, nor o... read more
These Guys are Great! – I had been a customer of one of the big banks for years before making switch. I never thought that my bank teller would remember my name, ask me about my business, weekend etc... I am a big fan of a dieing art "Customer Service," so I was glad to see that this company is trying to revive it. I go to the bank multiple times a week and it used to be a chore, now it is something that I look forward to. Thank you to the staff at Umpqua!
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 3.3 star rating with 25 reviews.
When is Umpqua Bank open?
Umpqua Bank is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com