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Umpqua Bank
- Banks
- Tualatin, OR
About this business
Umpqua Bank is the west coasts largest community bank. We provide banking solutions for consumers and businesses, focused on making banking easy and convenient. Umpqua understands that the role of a community bank includes supporting our communities by donating to worthy causes and volunteering time. Our community involvement is just an extension of our business. We believe everyone deserves a banking relationship built on trust and we deliver on our service promise by providing knowledgeable bankers who get to know every cu... read more
Location details
18757 SW Martinazzi Ave #100, Ste 100, Tualatin, OR, 97062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife and I have been with Umpqua over 10 yrs and never had any issues until I needed some papers notarized and some gold medallion stamps. Anthony Trujo the manager at the Tualatin branch gave me nothing but pushback and kept making things hard for me, and treated me as if I were trying to scam or be deceitful to the bank. He would not return my calls and when he finally e mailed me, he told me that he had to have his legal team and higher ups review my papers he even wanted to call my brokerage firm to talk to them to co... read more
Used to be a great bank …..unfortunately I need to find another bank at this point…. Please don’t waste your time and find another bank or at least another branch!
I've been exclusively banking with another local credit union for the last 24 years, and recently established a new account with Umpqua. The overall experience, personable manager, convenient locations, and slick tech apps while staying true to the time-tested basics, make Umpqua appealing, and ahead of the competition.
Don't waste your time going to this location. We are banking with Umpqua since they held our mortgage, but they've made it very difficult to do any banking with them during the pandemic. They insist that you call ahead of time and set and appointment which is inconvenient. We got a large check and wanted to deposit it ASAP and couldn't use the app so went to the closest location which was this one. They wouldn't answer the phone. You could see inside that people were there, but they didn't answer. Tried several times. Called... read more
Called on the phone asking for an important transfer from one account to another and the crew was so incapable of taking care of my transaction they told me I’d have to get in contact with my home store (Eugene) in order for it to be done after waiting to call me back until 4:05( Umpqua closes at 5) so my wife just decided to call bs on their Incompetence and called the cardinal location turns out the manager there was able to solve it no problem and within five minutes pretty much making whoever was the staff and manager on... read more
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 2.8 star rating with 12 reviews.
When is Umpqua Bank open?
Umpqua Bank is closed now. It will open at 9:00 a.m.
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