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Umpqua Bank
- Banks
- Portland, OR
About this business
Location details
1139 NW Lovejoy St, Portland, OR, 97209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best bank ever, with the best people. Professional, kind, and caring. Totally unlike all the other banks with which I have dealt... Sterling has people with brains and hearts, for one thing.
My partner and I opened a join checking account, savings account, and credit card with Umpqua. One week later we closed all 3 and stopped discussions regarding our brokerage account and returned to Wells Fargo. I've never had such bad service, inaccurate information, and lack of interest in understanding clients' needs as I experienced at Umpqua bank. Even after going up 2 levels of management I was still unable to get satisfaction. My credit is excellent (750+ credit score). My bank balance and brokerage account would be in... read more
Yes... – They truly do live up to their motto "the world's greatest bank", with exceptional customer service and a warm atmosphere.
Yes! – They really do live up to their motto - the world's greatest bank - with exceptional customer service and a warm atmosphere. Jan Hunt
Beware... – I was there to open a SAVINGS account, for crying out loud! Not a checking account, or a loan request, mind you. I didn't realize they would want to do a credit check, nor was I told, until I had handed over my ID. Didn't sit with me too well, obviously. I don't like it when businesses are not upfront with information, and when I am only provided the important details if I happen to ask the right specific question. That was the impression I got at Umpqua. Current interest rates are not posted at their bank, nor o... read more
These Guys are Great! – I had been a customer of one of the big banks for years before making switch. I never thought that my bank teller would remember my name, ask me about my business, weekend etc... I am a big fan of a dieing art "Customer Service," so I was glad to see that this company is trying to revive it. I go to the bank multiple times a week and it used to be a chore, now it is something that I look forward to. Thank you to the staff at Umpqua!
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 4 star rating with 22 reviews.
When is Umpqua Bank open?
Umpqua Bank is closed now. It will open at 9:00 a.m.
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