This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
UMC - East
- Medical Centers
- El Paso, TX
About this business
Location details
1521 Joe Battle Blvd, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
While being seen for a fall, my daughter asked Dr. Chavez for assistance (while sitting on her phone behind the counter) and she acted as if the question to check my monitors was beneath her. Regardless of your role as a health care professional whether you are a Dr., nurse or a PA everyone should be treated with respect. Otherwise why be in a profession meant to help people.
Literally took an hour listening to elevator music waiting to make an appointment on the phone.
They take forever to answer the phone! I've been on hold for 10 minutes and not 1 human being yet! Their customer service is sorely lacking!
I’m deeply concerned about how the University Medical Center (UMC) treats its frontline registration staff. It’s disheartening to see how management often criticizes these hardworking individuals for simply trying to help patients. There seems to be more concern over hypothetical HIPAA violations than the safety and mental well-being of their own employees. Registration staff face daily abuse from patients—getting cussed out, accused of racism, and subjected to constant disrespect—yet they are expected to maintain composure ... read more
I’m just curious why they don’t have video screens to call patients to the desk stations or an intercom.
Frequently asked questions about UMC - East
How is UMC - East rated?
UMC - East has a 2.7 star rating with 238 reviews.
When is UMC - East open?
UMC - East is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com