UMass Boston- University Health Services

Caitlin Flynn 

on Google

2 months ago

Thank you NP Rebecca Krieger for your kindness. I really appreciate your help. I came to health services, very sick with bronchitis at the beginning of a two week special program for my masters degree. I knew no one in the area and my insurance does not cover doctor's visits in Massachusetts. I was not getting better and was stuck in my temporary dorm room. I was afraid I would miss all of my program, and I had none of the comforts of home, and all of the stress of starting grad school. The nebulizer and inhaler were so expe... read more

Roxie 

on Google

a year ago

If you need to get a medical lab test, I do not recommend coming here for one. They do not know how to properly file the paperwork needed for insurance. When I got tested here, they failed to send some paperwork to insurance, causing my claim to be denied. Also, the staff who runs the billing facilities here are very rude and dismissive. They did not help me when it came to figuring out why I owed the lab a very expensive bill. They just brushed me away and said I should just contact my insurance (which I already did)... I h... read more

Lily May 

on Google

2 years ago

After being a patient here couple of times, I can finally expose how unhygienic this place really is. There are still staffs who work in that area with improper training to where they do not wipe down each room (including beds) after a patient leaves. People who come in for COVID testing, Strep testing, any testing, some of the MA's do not wear gloves at all. Positive patient's who are positive with COVID, there are MA's who do not wear masks. There's risk, exposure and no protocol to have these MA's trained properly. 

GG S 

on Google

2 years ago

They billed my old insurance for TWO YEARS for a couple vaccines without telling me. Now I have a hold and owe 600$ because of their shortcomings DO NOT GO - scammers!!!!