Umansky Alfa Romeo

Nzinga Naantaanbuu 

on Google

2 months ago

My experience during my last servicing was subpar, the agent was rude, dismissive, and seemed unfamiliar with my car. I asked questions about services, and they went unanswered, and I felt as if I weren’t even a customer but a vagrant. I did not appreciate the treatment or service I received. I asked for a tune up and was told it was completed, but my car is still misfiring. The “change light” light was not reset and when I asked about it I was told the employee “read it in a book”. I understand reading and comprehension, as... read more

miste ellis 

on Google

9 months ago

I would buy another Alfa Romero because this service department was so helpful and timely. (And I love my Guilia!) 

James Anderson 

on Google

9 months ago

I love my Giulia and planned on having it dealer serviced for the life of the car. My plan changed after my last visit. The new Service Advisor obviously works on commission and is really greedy. $600 to check the alignment on a car with fixed camber? Really? It cost me $199 last year at your dealership. To add insult to injury, he didn't even address a recall while the car was there. I found two other reputable shops that can work on the car so I won't be back. That includes when it comes time to get a new car. I won't buy ... read more

ridel lewis 

on Google

a year ago

My name is Terry Lewis and I am a proud owner of an awesome Italian sports car! I recently purchased a pre-owned Alfa Romeo Giulia. Upon encountering a couple of issues which were covered under manufacturer’s warranty, I scheduled an appointment and took my car to Umansky Alfa Romeo in Memphis, TN. Despite my initial concern as to what the maintenance and repair experience might be at a luxury car dealership, my concerns were quickly allayed upon arrival as I was swiftly greeted by Mr. Brandon Willoughby who welcomed me like... read more