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UM Laurel Medical Center
- Laurel, MD
About this business
Location details
7150 Contee Rd, Laurel, MD, 20707, United States
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I have received care at both the UM Hospital in Easton and the UM Hospital at Midway campus in Baltimore over the past year. Both experiences have been exceptional with qualified staff and medical professionals. The UM hospital ER in Easton treated life threatening blood clots through hospitalization & IV blood thinners essentially saving my life. The UM hospital orthopedic surgery department in Baltimore repaired a dislocated clavicle fracture non-union that either caused or contributed to the blood clots. I consider all o... read more
The front desk staff was unhelpful. Insisted I must see a provider who was no longer active with my insurance and wouldn’t listen when told otherwise. They stated they didn’t get my referral when I have a fax transaction report showing they did. I was told my doctor must send the referral directly when that’s not how my insurance has worked in the 18 years I have had them. I also did not have this issue when I was seen 1 year ago. I’m choosing to seek out another provider who is farther and more inconvenient as it will be ea... read more
From being told misinformation, incorrect prior authorization forms filled out and sent to unprofessional phone calls, this is the worst primary care I have ever been to. Save yourself the trouble and headache and go somewhere where people know how to do their jobs correctly and professionally!
Don’t be fooled by “emergency” in the title. Nothing urgent in how this place functions. This is nothing more than a clinic.
I submitted a request that was time sensitive to Dr Stewart on 4/1/25. I followed up again via My Chart on 4/5/25. I also called the office on 4/5/25. The staff person Salina stated that she would give the message to his nurse. Today is 4/9/25, still no response in My Chart on a phone call. The request is time sensitive. Why use My Chart and no one responds.
Do not respond to My Chart messages
The staff in the ER is incredibly unprofessional. Food being delivered with all the smells, making people even more sick!! Unbelievably loud, laughing and joking, talking extremely loud all the whole people suffering. Really gone down hill, never again
Best Ever , liking these folks .
Nothing has changed still same crap service as harford memorial just because a new building and better tech in building is there, its still the same staff who cared less..... super long wait times to get triaged and even longer to get seen.....yet this place was suppose to be so much better. Biggest lie/joke ever! Do yourelf the fav go to a urgent care before here cause u will be seen faster and get better care faster.
Frequently asked questions about UM Laurel Medical Center
How is UM Laurel Medical Center rated?
UM Laurel Medical Center has a 1.9 star rating with 354 reviews.
When is UM Laurel Medical Center open?
UM Laurel Medical Center is open now. It is open 24/7.
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