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UM BWMG - Primary Care at Glen Burnie
- Glen Burnie, MD
About this business
UM Community Medical Groups Primary Care Services disease prevention, health maintenance, health counseling, and patient education.
Location details
203 Hospital Dr # 200, #204, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have absolutely loved my time being a patient in the office. I see Dr. Mabry and she is a gem of a doctor. She listens to all your concerns and issues and works to figure out what is going on. She truly cares for her patients and works to make sure they are happy and healthy. I’ve never felt like she overlooked any concern no matter how small it seems, she pays attention to everything. Her bedside manner is some of the best I have ever experienced. The Medical Assistant Wendy is also incredible. She has such a positive att... read more
Just wanted to take a moment to recognize Brandi at the front desk—she’s a total Girl Boss! Today, the office was packed with people waiting to check in and out, and Brandi handled it all with calm, professionalism, and a smile. Not only was she managing her own line, but she was also guiding coworkers through issues with clear explanations and patience. She kept everyone informed and engaged, even under pressure. This isn’t a one-time thing—I see her going above and beyond every visit, helping patients, doctors, and teammat... read more
They do not answer the phone in this doctor's office. They do not return the phone calls within 24 hours like the answering machine says they will. Hadn't even returned the phone call after 53 hours! Have been so sick and cannot reach anyone to make an appointment. Have to physically drive to the office and go to the desk to try to get an appointment and then they can't fit you in and send you to urgent care. I have called the president and CEO never got past her secretary Julia. I have left messages on the cell phone of Mic... read more
My mother has been going to this doctor for a few months. Her original issue was taken care of very professionally with no issues. However she has a new issue and it's an emergency but no one answers the phones and if they do they just hang up on you after they say they're going to place you on hold. One line says that one of the offices is closed until January. How does that help patients? That's when you get put on hold to be sent somewhere else and they hang up on you. Keep calling back they'll put you on hold and then ha... read more
Once you have an appointment everything is great. They're phone system is the worst I've ever experienced. It doesn't matter when you call, it's going to take several calls to reach anyone at the front desk. Right now I'm on call #6 where I've been put on hold only to be hung up on. This is after I've given up on previous days after repeatedly trying to get in touch. What good is a doctor's office if they make it impossible to contact them or follow up on anything?
Frequently asked questions about UM BWMG - Primary Care at Glen Burnie
How is UM BWMG - Primary Care at Glen Burnie rated?
UM BWMG - Primary Care at Glen Burnie has a 3.3 star rating with 12 reviews.
When is UM BWMG - Primary Care at Glen Burnie open?
UM BWMG - Primary Care at Glen Burnie is open now. It will close at 2:00 p.m.
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