This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ultimate Escape Day Spa
- Day Spas
- Overland Park, KS
About this business
Four years in a row selected as a best Shawnee Mission spa and spa service! Locally owned and operated! Beautiful tranquil environment! Gourmet tees and warm shoulder pillows offered to every client! “Home away from home”atmosphere where you can relax and forget about everyday stresses and concentrate on your wellbeing! We have gift certificates available. We also have many wonderful packages to choose from including Couples, Mother/daughter,Mothers-To-Be, and for that special man in your life. Excellent referral... read more
Location details
11674 W 135th St, Overland Park, KS, 66221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 8:30 p.m. | |
| Sun | 9:00 a.m. to 8:30 p.m. |
Not honoring a one month expired gift certificate is NOT good customer service!
Business response:
Dear Karen Girman Smith, the above mentioned gift certificate is a donation that is valid for a duration of one year. This particular certificate has expired 2 months ago after being valid for exactly 1 year. Our regular gift certificates are valid for 5 years from the issue date. There is a clear statement on the back of the card.
Should have honored a customer with good costumer service, instead, you are going to loose tons more! How ridiculous!!!
I'm actually sitting in the parking lot of Ultimate Escape Day Spa FUMING. Opposite emotions of what you should be experiencing at this location. I bought a gift certificate at an auction to support a great cause and apparently the gift certificate expired the last day of August hard stop, no exceptions. I get it if it was a year later, but seriously? Life happens. We all get busy and apparently I need a new day spa! Never again!!! And the funny part is they gave me a BS excuse regarding taxes!!!? I own a company so the "tax... read more
I just booked my very first massage apt since moving here. The 3 of us try to do this every year for my sons birthday, my birthday and my moms birthday. I'm excited to see how you compare. So far your staff have been very friendly and extremely accommodating! Come on Oct 17th!
Great experience, smiling people! Love that...you'll feel anew when you leave this place!
Frequently asked questions about Ultimate Escape Day Spa
How is Ultimate Escape Day Spa rated?
Ultimate Escape Day Spa has a 4.8 star rating with 415 reviews.
When is Ultimate Escape Day Spa open?
Ultimate Escape Day Spa is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com