Ultimate Bride

discriminating taste 

on Citysearch

15 years ago

Best Customer Service and Bridal Experience – I've got to say that I am AMAZED by Ultimate Bride and the experience that I had with them. My future sister-in-law and I had an appointment with Stephanie and I fell in love with a Rivini gown that had ruffles cascading down the back but it was my first time trying on dresses and I wasn't a huge fan of the simple front so I left knowing that I had plenty of time (my wedding was still a year and a half out). Stephanie was great to work with and so polite and helpful. I have a bac... read more

Amy Chicago Bride 

on Citysearch

15 years ago

Great Experience For Me! Kate is Awesome! – I had a wonderful experience at Ultimate Bride. After a dismal hour at Macy's bridal salon, I was worried about going to UB, because the prices are so high. But Kate was awesome! Yeah, I felt a *tad* sized up when I walked in the store (wearing no designer stuff, lol). But Kate was great with me! She was totally patient, pulled dresses I loved, and didn't flinch when I told her I wanted to stay under $5k. I ended up falling in love with a $6000 dress and making the splurge. It was ... read more

ajkajari 

on Citysearch

15 years ago

I like to call this place Ultimate B**** – So, I got a horrible sales woman during my appointment at UB. Doesn't sound out of the ordinary, considering the rest of the reviews. And there was nothing new with mine: rude, bored, acted like I was wasting her time, sighed with frustration when I asked to see more dresses, gave dirty looks, the usual. I unfortunately ended up loving one of the dresses I tried that day, but refused to give them my money. So I went in search of salons out of town who carried Monique Lhuillier, as c... read more

BelindaK 

on Citysearch

16 years ago

Completely ruined my enjoyment of wedding dress shopping. – I was planning a wedding at fairly short notice (4 months) and was hoping to quickly find a beautiful wedding dress. I was in Chicago on a night-stop ( I was a Stewardess) and popped in to this store. At first I seemed to be ignored, then finally one extremely snooty youngish assistant came over and half-heartedly asked some questions. I explained that I didn't live locally and was looking for a dress that was ready to go. I was given a snooty look and she disappear... read more

ADMO 

on Citysearch

16 years ago

Stay Away From Ultimate Bride!!! – Ultimate Bride should be ashamed. I purchased a $5,000+ bridal gown. When I arrived in store for my first fitting, the dress was an absolute mess. The dress was too small in the waist and enormous on top (the owner of UB measured me improperly). The sweetheart neck that UB promised would be raised when ordered in the proper size, was gaping and ill-fitting. The unusual side seams of the dress were, as UB later admitted, pinned at the back when I tried on the store sample; this altered the l... read more

tifflp99 

on Citysearch

16 years ago

big name, no big wow – I had a terrible experience here. My mom and sister came from out of town for the day and this was our first experience wedding dress shopping. After showing the three pictures of very expensive dresses I pulled from a magazine and trying those on, I just did not feel it. Not to mention there were no 3-way mirrors or hand mirrors to see the back. I eventually said, "Bring me something you think would look perfect for me. I'm open." The lady told us "Your time is up, you can make another appointment and... read more

Bride0to0be 

on Citysearch

17 years ago

Good until the end... – ...when my dress was sent to the wrong location. My consultant did not match my personality, but Tina the manager was really great! She sold me on the dress, not my consultant. I went to my first appointment with images of what I wanted to try on, and they knew exactly what I was looking for. After ordering the dress I heard nothing, for months! I finally called 5 weeks before my wedding, to ask ,"When will my dress be in?" Turns out it was coming within a week from when I called. My fittings were rea... read more

wreckabec 

on Citysearch

17 years ago

Stephanie is the best! – UB was one of the first bridal salons I visited on my quest for the perfect gown. I went back 3 times not only because "the dress" was there, but also because of Stephanie. She is fantastic! So sweet, so helpful. She really went out of her way...above and beyond...even putting up with (and responding to) all of my emails, sending her photos of this gown or that gown. She really knew exactly what I wanted. After visiting several salons, I ultimately went back to Ultimate Bride... and to Stephanie. The... read more

loveShandrew 

on Citysearch

17 years ago

bridal – I had a good experience at Ultimate Bride up until the very end when the salesperson decided to make me feel pressured into buying a dress I was expressing some interest in at the time. I felt welcomed when I came in early for an appointment and all throughout the appointment I was excited to be able to experience a fun and relaxing time. After trying on about 10 dresses, I decided to wait and keep in mind a lovely Monique Lhullier gown. I expressed to my salesperson that I would like to honor my other appointments ... read more