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Ulta Beauty
- Beauty
- Manchester, CT
About this business
Location details
1464 Pleasant Valley Rd, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
TERRIBLE customer service in the ********* Consumes ** location. I asked how much a product was and response was - I have no idea? Go to front and ask cashier. I asked for help in cosmetics and was told she really didnt know much and she was on a phone call (appeared personal) and said shed try to get to me when she had time Really? This was my 4-5th time in that store and each time was awful. To top it off my Aunt had make up she wished to exchange (she purchased in same store location 2 days prior) at time of purchase she ... read more
Business response:
Hi there, *****. We always strive to provide the best service possible to our guests, so we're sorry to hear this about your visit with us. We would love to talk to you more about this and have sent you an email to follow up about your experience. Thank you!
TERRIBLE customer service in the ********* Consumes ** location. I asked how much a product was and response was - I have no idea? Go to front and ask cashier. I asked for help in cosmetics and was told she really didnt know much and she was on a phone call (appeared personal) and said shed try to get to me when she had time Really? This was my 4-5th time in that store and each time was awful. To top it off my Aunt had make up she wished to exchange (she purchased in same store location 2 days prior) at time of purchase she ... read more
Business response:
Hi there, *****. We always strive to provide the best service possible to our guests, so we're sorry to hear this about your visit with us. We would love to talk to you more about this and have sent you an email to follow up about your experience. Thank you!
TERRIBLE customer service in the ********* Consumes ** location. I asked how much a product was and response was - I have no idea? Go to front and ask cashier. I asked for help in cosmetics and was told she really didnt know much and she was on a phone call (appeared personal) and said shed try to get to me when she had time Really? This was my 4-5th time in that store and each time was awful. To top it off my Aunt had make up she wished to exchange (she purchased in same store location 2 days prior) at time of purchase she ... read more
Business response:
Hi there, *****. We always strive to provide the best service possible to our guests, so we're sorry to hear this about your visit with us. We would love to talk to you more about this and have sent you an email to follow up about your experience. Thank you!
TERRIBLE customer service in the ********* Consumes ** location. I asked how much a product was and response was - I have no idea? Go to front and ask cashier. I asked for help in cosmetics and was told she really didnt know much and she was on a phone call (appeared personal) and said shed try to get to me when she had time Really? This was my 4-5th time in that store and each time was awful. To top it off my Aunt had make up she wished to exchange (she purchased in same store location 2 days prior) at time of purchase she ... read more
Business response:
Hi there, *****. We always strive to provide the best service possible to our guests, so we're sorry to hear this about your visit with us. We would love to talk to you more about this and have sent you an email to follow up about your experience. Thank you!
TERRIBLE customer service in the ********* Consumes ** location. I asked how much a product was and response was - I have no idea? Go to front and ask cashier. I asked for help in cosmetics and was told she really didnt know much and she was on a phone call (appeared personal) and said shed try to get to me when she had time Really? This was my 4-5th time in that store and each time was awful. To top it off my Aunt had make up she wished to exchange (she purchased in same store location 2 days prior) at time of purchase she ... read more
Business response:
Hi there, *****. We always strive to provide the best service possible to our guests, so we're sorry to hear this about your visit with us. We would love to talk to you more about this and have sent you an email to follow up about your experience. Thank you!
TERRIBLE customer service in the ********* Consumes ** location. I asked how much a product was and response was - I have no idea? Go to front and ask cashier. I asked for help in cosmetics and was told she really didnt know much and she was on a phone call (appeared personal) and said shed try to get to me when she had time Really? This was my 4-5th time in that store and each time was awful. To top it off my Aunt had make up she wished to exchange (she purchased in same store location 2 days prior) at time of purchase she ... read more
Business response:
Hi there, *****. We always strive to provide the best service possible to our guests, so we're sorry to hear this about your visit with us. We would love to talk to you more about this and have sent you an email to follow up about your experience. Thank you!
TERRIBLE customer service in the ********* Consumes ** location. I asked how much a product was and response was - I have no idea? Go to front and ask cashier. I asked for help in cosmetics and was told she really didnt know much and she was on a phone call (appeared personal) and said shed try to get to me when she had time Really? This was my 4-5th time in that store and each time was awful. To top it off my Aunt had make up she wished to exchange (she purchased in same store location 2 days prior) at time of purchase she ... read more
Business response:
Hi there, *****. We always strive to provide the best service possible to our guests, so we're sorry to hear this about your visit with us. We would love to talk to you more about this and have sent you an email to follow up about your experience. Thank you!
TERRIBLE customer service in the ********* Consumes ** location. I asked how much a product was and response was - I have no idea? Go to front and ask cashier. I asked for help in cosmetics and was told she really didnt know much and she was on a phone call (appeared personal) and said shed try to get to me when she had time Really? This was my 4-5th time in that store and each time was awful. To top it off my Aunt had make up she wished to exchange (she purchased in same store location 2 days prior) at time of purchase she ... read more
Business response:
Hi there, *****. We always strive to provide the best service possible to our guests, so we're sorry to hear this about your visit with us. We would love to talk to you more about this and have sent you an email to follow up about your experience. Thank you!
TERRIBLE customer service in the ********* Consumes ** location. I asked how much a product was and response was - I have no idea? Go to front and ask cashier. I asked for help in cosmetics and was told she really didnt know much and she was on a phone call (appeared personal) and said shed try to get to me when she had time Really? This was my 4-5th time in that store and each time was awful. To top it off my Aunt had make up she wished to exchange (she purchased in same store location 2 days prior) at time of purchase she ... read more
Business response:
Hi there, *****. We always strive to provide the best service possible to our guests, so we're sorry to hear this about your visit with us. We would love to talk to you more about this and have sent you an email to follow up about your experience. Thank you!
Frequently asked questions about Ulta Beauty
How is Ulta Beauty rated?
Ulta Beauty has a 2.6 star rating with 836 reviews.
When is Ulta Beauty open?
Ulta Beauty is closed now. It will open tomorrow at 11:00 a.m.
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