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Ulta Beauty

3.9

About this business

Location details

2000 FM 663 #600, Midlothian, TX, 76065, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.9244 reviews
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Sofia Carlos's profile image
Sofia Carlos 
3 weeks ago
Brielle Morgan's profile image
Brielle Morgan 
a month ago

Terrible customer service at this location. Workers are always rude 

Jessica Garvin's profile image
Jessica Garvin 
a month ago

I had an awful experience back in August 2025, and I’m honestly shocked the employee involved, Destiny, still works there. During checkout she was rude the entire time, slammed my items around, and even threw my bag at me before walking off the register. When I called the store afterward to complain, Destiny falsely pretended to be the manager until she was caught in the lie and transferred me to the actual manager. Management handled the situation terribly and made me feel completely dismissed instead of taking accountabili... read more

Macy McGee's profile image
Macy McGee 
a month ago

I don’t usually leave reviews, but after today’s experience I felt like I needed to. Customer service at this location has honestly been disappointing more often than not, and today completely confirmed that for me. Denicia was extremely rude from the beginning of the interaction. While I was trying to speak, she kept cutting me off to repeat the usual speech about printing receipts instead of actually listening to me as the customer. I was trying to explain that I may have had a coupon or wanted to use points, but she acted... read more

haven panicci's profile image
haven panicci 
a month ago

The RUDEST, least helpful staff I’ve ever encountered. No one is willing to show you where something is, they’ll give you a vague “maybe it’s over by…between… and…?” And then stare at you like they’re confused. 

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 3.9 star rating with 244 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open at 10:00 a.m. 

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