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Ulta Beauty

3.8

About this business

Location details

23608 El Toro Rd, Ste M-2A, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8336 reviews
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Nayeli Rosales's profile image
Nayeli Rosales 
a month ago

Very disappointing experience. The store was nearly empty, yet it felt like no one wanted to help. It was like pulling teeth just to get assistance. One associate said she’d check on something for me but never came back, and another didn’t know the brand I needed. When my shade was out of stock, they wouldn’t even check another location. I also saw the first associate chatting with a coworker instead of following up, leaving me waiting. Overall, poor attitude and lack of basic customer service, especially disappointing compa... read more

Mojgan Karimi-Moghaddam's profile image
Mojgan Karimi-Moghaddam 
2 months ago

Hair salon is wonderful service 

Peacock threading's profile image
Peacock threading 
3 months ago

I had such a great experience at Ulta Beauty thanks to Isabella! She was incredibly kind, patient, and genuinely caring. She took the time to listen to what I needed, gave thoughtful recommendations, and made me feel completely comfortable and confident in my choices. Her positive energy and professionalism truly stood out. You can tell she loves what she does, and it shows in the way she treats customers. If you visit this location, I highly recommend asking for Isabella. She made my day! Thank you again, Isabella! 

Josh Griffin's profile image
Josh Griffin 
3 months ago

Excellent staff that helped me find a perfume for my wife that had 5-6 varieties with similar names. Great staff! 

Erik Sandoval's profile image
Erik Sandoval 
4 months ago

I mean the store and staff are amazing and helpful it's just like maze and so colorful it's distracting they have an endless amount of different beauty products what I advise is to be ready for a long walk around the store I walked around at six times and it was worth it because their products are top notch. 

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 3.8 star rating with 336 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open tomorrow at 9:00 a.m. 

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