Ulta Beauty

Berna Senemoglu 

on Google

3 weeks ago

I had an extremely disappointing and unsafe experience at this Ulta location. After my visit, I suffered a severe reaction on my eye and lip—it wasn’t just an allergy, but a clear infection. The makeup artist did not properly clean the lipstick or under-eye products, and the next morning, I woke up with these awful symptoms. I emailed them right away, staying calm and polite, simply stating I didn’t want anyone else to go through this. After a couple of weeks, the general manager called me and dismissed it as an allergy. She... read more

_____ 

on Google

3 months ago

There's a reason I only go in here once a year and out of total necessity. The staff is catty and rude. And also more concerned about their poorly done caked on makeup than helping customers. Got in line for a return (ordered shampoo and conditioner and it arrived smelling like a dead body) when waiting in line for return, mousy blond employee who was more concerned about her Santa hat and red sweater walked away and ignored me. Then told me I had to get to the back of the line. (Rude and annoying) they always go out of thei... read more