Ulta Beauty

E G 

on Google

4 days ago

Generally, the staff here is habitually aloof and either/both, unwilling or not knowledgeable in the provision of help to customers who do not know precisely what they’re looking for. Specifically, the bald, male employee is extremely rude, unhelpful, and self-admittedly clueless for someone employed by a beauty store, yet he is still employed after receiving multiple validly concerning reviews from paying customers. Deciding not to elaborate, as—per previous mention—multiple reviews over great span of time reflect same, and... read more

Kacey Neiger 

on Google

5 days ago

I recently went into this store to buy some new makeup products. I am a mother of two girls, who have ruined my makeup playing with it over the years. I was ready to drop some money on all new products. I do not normally wear makeup. I wanted to get a full face setup to be ready to go for my new job. Upon arriving, the store seemed kinda busy but not too many people. The Ulta employees were standing around. I did not know where to start, I was so overwhelmed. I asked one employee (the manager) to help. She went to get anothe... read more

Callie Steedley 

on Google

a week ago

I don’t know where to start. I went to the store in desperate need of some help. I just finished a really invasive skin treatment on my face and I needed something to cover up all of the red. The green stuff was not working. I could not have anything that had alcohol in it, or it would set my face on fire. Dillon to the rescue! He was so sweet so kind so understanding so helpful so patient. Y’all are so lucky to have him for an employee. I hope you realize that. That was my first time ever shopping at Ulta. I promise you bec... read more

Heather O 

on Google

2 weeks ago

We had a scheduled appointment for a special birthday present. We made special work schedule arrangements, babysitting arrangements and when we arrived they did not have a stylist scheduled at all. Nor did they have anyone available to do makeup. So our girls day out was a total bust at Ulta. 

Melody 

on Google

2 weeks ago

Jessica has given me the most disgusting attitude on MULTIPLE occasion. I've always smiled and say thank you and I've completely ignore her rudeness. Today was the final straw. I am an authorized card user for the account I was using and never had an issue. She goes on to lie and say that the system says otherwise, but I've never had an issue and then says "Whoever did that for you should be fired." I went ahead and put the items back and paid for my hair instead. When I got in my car I realized I never took a picture of the... read more