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3800 Merle Hay Rd #507, Ste 507, Des Moines, IA, 50310, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Rude employees, dirty store, and poorly stocked shelves. I visited on 9/12/25 and was disappointed to see how bad this location is. They greet you when you walk in, then ignore you when you want to check out/pay. The shelves in the aisles I walked were filthy, and had visible dust and dirt buildup. There were entire sections of shelving that were empty. Staff were dismissive when I asked questions about offers on the products I was buying at checkout and were rude throughout the process. From what I experienced, they only ca... read more
I purchased a high-end makeup brush, which regrettably began to show signs of deterioration merely six months after my purchase. Given my extensive experience of over 20 years in the industry, I anticipated a product of superior quality. I retained the receipt and endeavored to return the item; however, the store denied my request for an exchange, despite the apparent defects in the brush. Consequently, I find myself disinclined to make future purchases from this establishment. Furthermore, I would like to clarify that my pr... read more
I purchased a high-end makeup brush, which unfortunately began to deteriorate just six months after my purchase. With over 20 years of experience in the industry, I expected a higher quality product. I retained my receipt and attempted to return the item, but the store refused to exchange it, despite the evident issues with the brush. As a result of this experience, I am unwilling to make future purchases from this establishment.
I went to go look for a specific eyeliner for my girlfriend and when I went to ask help from a man named Richie i was shook off and completely ignored while he was talking to another associate and disregarded even helping me in the slightest way. I ended up finding the product I needed no thanks to that man child
Ulta Beauty has a 4.1 star rating with 411 reviews.
Ulta Beauty is open now. It will close at 6:00 p.m.
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