UK Care Team Ltd

Chloe Holland 

on Google

3 months ago

Awful company where staff have no common sense at all. Have to have eyes in the back of your head as there’s always dodgy stuff going on. Their standards of personal care is awfully low they refuse to shower me and always insist on strip washes on a toilet. I got an infection because they refuse to care for me as they can’t even wipe bums and do personal care properly. They are rough and scratched my leg up whilst drying my legs. Asked to clean my bathroom and they were caught using toilet water. One carer put washing up liq... read more

Kelly Varney 

on Google

4 months ago

Do NOT trust your loved ones with this company! our family member used this company the care that is given is awful, called up weekly with complaints carers being to rough when washing, scoulding our nans head when using the hair washing caps, given her out of date foods, doors and windows left open all night.found medication on the floor numerous times, medication errors that impacted my Nana's health that severely a investigation was taken place, paramedics come and reported this aswel. Endless list of things that went wro... read more

Nikki Guilford 

on Google

4 months ago

Stay well away from this company Very dirty company ...untrained staff .. left my bed bound father in a dirty pad for over 17 hours.frequently miss medication . Wear the same ppe for whole visit after changing incontinence pad . Can't put a incontinence pad on right .I'm lucky to have cctv installed in my father's home so can proof all there untrained staff and what they do in clients homes 😉 do not let this company abuse your vulnerable family member . 

Vic Toria 

on Google

4 months ago

UPDATE-staff show poor infection control and prevention techniques, they are unable position someone who is bed bound, the will talk between them, not in English and completely ignore family members despite them initiating a potential conversation Having seen the way the Loughborough based staff do not make the most of their time, they seem unable to keep work areas clear from mess and never seem able to put something where they found it 10mins of work, sit around for 20 minutes, talking in hushed voices despite them not t... read more

Helen Giles 

on Google

2 years ago

Worked as a carer for 6 months now and i love it. I had no experience but i now feel like i am an amazing carer and have been supported through the start of my career. UK Care Team gave me the opportunity to complete an NVQ Level 3. Hopefully one day I could join the office team as the way they work is exactly what i look for in a company. I recommend highly.