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UI Health Care - Muscatine

4.2

About this business

Location details

3465 Mulberry Ave, Muscatine, IA, 52761, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.218 reviews
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Jason Landers's profile image
Jason Landers 
4 years ago

they could be more helpful to people instead of screwing them over!! what a joke 

Richard Holy's profile image
Richard Holy 
recommend  Recommended
4 years ago
Ababalo Gqanabisa's profile image
Ababalo Gqanabisa 
recommend  Recommended
4 years ago

My husband was diagnosed with ALS (amyotrophic lateral sclerosis) when he was 63 years old 4 years ago. The Rilutek (riluzole) did very little to help him. The medical team did even less. His decline was rapid and devastating. His arms weakened first, then his hands and legs. Last year, a family friend told us about Health Med Lab Clinic and their successful ALS TREATMENT, we visited their website www.healthmedlabclinic.com or healthmedlab@gmail.com and ordered their ALS/MND Formula, i am happy to report the treatment effect... read more

Jo Helling's profile image
Jo Helling 
4 years ago

Been with my husband in the ER for 16 hours. Dr supposedly ordered MRI and EEG 9 hours ago. Keeping my diabetic husband NPO in case he needs surgery. So he is dehydrated, and blood sugars are out of whack. Got one CT right away....took 10 minutes. Around 1 am. Other than blood draws, and EKG, nothing has been done. Shut in a room all day with no one checking on him. The night nurse was excellent and kept an eye on him and got stuff done. This is ridiculous and unacceptable!!!!!! Closing in on 5 pm. What staff will be left to... read more

Business response:

Hi Jo, we’d like to connect you with one of our patient relations specialists so we can learn more about this. If you would be willing to speak to a staff member about your concerns, please contact the Office of the Patient Experience at patient-experience@uiowa.edu or by calling 319-356-1802. 

Jo Helling's profile image
Jo Helling 
4 years ago

Been with my husband in the ER for 16 hours. Dr supposedly ordered MRI and EEG 9 hours ago. Keeping my diabetic husband NPO in case he needs surgery. So he is dehydrated, and blood sugars are out of whack. Got one CT right away....took 10 minutes. Around 1 am. Other than blood draws, and EKG, nothing has been done. Shut in a room all day with no one checking on him. The night nurse was excellent and kept an eye on him and got stuff done. This is ridiculous and unacceptable!!!!!! Closing in on 5 pm. What staff will be left to... read more

Business response:

Hi Jo, we’d like to connect you with one of our patient relations specialists so we can learn more about this. If you would be willing to speak to a staff member about your concerns, please contact the Office of the Patient Experience at patient-experience@uiowa.edu or by calling 319-356-1802. 

Leslie Shaw's profile image
Leslie Shaw 
4 years ago

This place is horrible worst place ever they lie my son is there they are treating him so so bad I'm am getting a lawyer blasting this place out for sure . I can't believe it's a teaching hospital 

Business response:

Hi, Leslie. We are sorry to hear about your frustration. We’d like to connect you with one of our patient relations specialists so we can learn more about this. If you would be willing to speak to a staff member about your concerns, please contact the Office of the Patient Experience at patient-experience@uiowa.edu or by calling 319-356-1802. 

Leslie Shaw's profile image
Leslie Shaw 
4 years ago

This place is horrible worst place ever they lie my son is there they are treating him so so bad I'm am getting a lawyer blasting this place out for sure . I can't believe it's a teaching hospital 

Business response:

Hi, Leslie. We are sorry to hear about your frustration. We’d like to connect you with one of our patient relations specialists so we can learn more about this. If you would be willing to speak to a staff member about your concerns, please contact the Office of the Patient Experience at patient-experience@uiowa.edu or by calling 319-356-1802. 

Joshua P Verscha's profile image
Joshua P Verscha 
4 years ago

Garbage they turned me away while I was walking in with my husband for his doctor appointment. They said visitors were not permitted unless previously authorized. The lady making the appointment never said anything about this. We drove do very very far. They are idiots or against gays. Im not sure which. No bathrooms for me in the parking garage. Ive been holding it in since Illinois... 

Business response:

Hi Joshua, we are sorry to hear about this frustration. Visitor restrictions are currently in place to maintain the highest levels of safety for our patients and our employees. We will share your message with the appropriate department. If you would like to speak with a staff member about your concerns, please contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802. You can find the latest updates about visitor restrictions here: https://uihc.org/hospital-visitor-screenings-and... 

Joshua P Verscha's profile image
Joshua P Verscha 
4 years ago

Garbage they turned me away while I was walking in with my husband for his doctor appointment. They said visitors were not permitted unless previously authorized. The lady making the appointment never said anything about this. We drove do very very far. They are idiots or against gays. Im not sure which. No bathrooms for me in the parking garage. Ive been holding it in since Illinois... 

Business response:

Hi Joshua, we are sorry to hear about this frustration. Visitor restrictions are currently in place to maintain the highest levels of safety for our patients and our employees. We will share your message with the appropriate department. If you would like to speak with a staff member about your concerns, please contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802. You can find the latest updates about visitor restrictions here: https://uihc.org/hospital-visitor-screenings-and... 

Frequently asked questions about UI Health Care - Muscatine

How is UI Health Care - Muscatine rated?

UI Health Care - Muscatine has a 4.2 star rating with 18 reviews. 

When is UI Health Care - Muscatine open?

UI Health Care - Muscatine is open now. It will close at 5:00 p.m.  

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