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UDR, Inc.
- Apartments
- Addison, TX
About this business
Location details
3875 Ponte Ave #400, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfortunately I can't give a zero. The new management as of 24/25 at The Flats is HORRIBLE!! Upon moving out they charged me to clean old carpet that smelled prior to me moving in and they have been rude and not helpful at all. I am no gad I have moved on!!
I am extremely disappointed with the quality of living here. My apartment has had a severe water leakage issue due to a broken AC unit, and despite multiple complaints, the problem has not been resolved. The ceiling in my apartment is damaged, and there is mold growth that severely affect my family’s health, especially since my son is medically fragile and dependent on a ventilator as well as seizure prone. I urge potential tenants to think twice before moving here. The management’s lack of response to serious maintenance is... read more
This is probably my first negative review, prompted by several issues. I moved out due to a rent increase, a persistent ceiling leak in the bathroom, and unresponsive management that took days to reply, the ceiling collapsing in the washing room... My frustration continued after moving out. My initial $250 deposit was reduced to only $125. I was charged $110 for cleaning services even though I thoroughly cleaned the apartment before leaving. Additionally, a $75 "trash out" fee was applied, which feels unjustified given the e... read more
Terrible communication and they’re trying to majorly screw me out of a deposit. I will go to small claims court if I have to. Ridiculous
It’s a reason for the 1 star reviews, I wish Google would allow zero stars because that’s exactly what this company deserves. And have the nerves to continuously purchase other properties. How about you focus on bettering those communities you have already? Stop being money hungry and actually invest in the properties you purchase beforehand. Had I known this company was this bad I wouldn’t have renewed my lease in the place they just purchased. They literally charge for everythinggggggg. Even when it’s their fault. **update... read more
Frequently asked questions about UDR, Inc.
How is UDR, Inc. rated?
UDR, Inc. has a 1.1 star rating with 46 reviews.
When is UDR, Inc. open?
UDR, Inc. is open now. It will close at 5:00 p.m.
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