This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
UDR, Inc.
- Apartments
- Addison, TX
About this business
Location details
3875 Ponte Ave #400, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
‼️GET EVERYTHING IN WRITING‼️ I cannot stress this enough as it has been the only thing to hold them accountable. Keep correspondence limited to emails and/or text of you can. Summary: - Their website advertised the wrong layout. I expressed my concern multiple times, but I was completely disregarded. It wasn't until I went to the office again with pictures of the layout that was shown on the website and my resident portal that they finally acknowledged the layout was wrong. They should have investigated in the beginning but... read more
Unfortunately I can't give a zero. The new management as of 24/25 at The Flats is HORRIBLE!! Upon moving out they charged me to clean old carpet that smelled prior to me moving in and they have been rude and not helpful at all. I am no gad I have moved on!!
I am extremely disappointed with the quality of living here. My apartment has had a severe water leakage issue due to a broken AC unit, and despite multiple complaints, the problem has not been resolved. The ceiling in my apartment is damaged, and there is mold growth that severely affect my family’s health, especially since my son is medically fragile and dependent on a ventilator as well as seizure prone. I urge potential tenants to think twice before moving here. The management’s lack of response to serious maintenance is... read more
This is probably my first negative review, prompted by several issues. I moved out due to a rent increase, a persistent ceiling leak in the bathroom, and unresponsive management that took days to reply, the ceiling collapsing in the washing room... My frustration continued after moving out. My initial $250 deposit was reduced to only $125. I was charged $110 for cleaning services even though I thoroughly cleaned the apartment before leaving. Additionally, a $75 "trash out" fee was applied, which feels unjustified given the e... read more
Terrible communication and they’re trying to majorly screw me out of a deposit. I will go to small claims court if I have to. Ridiculous
Frequently asked questions about UDR, Inc.
How is UDR, Inc. rated?
UDR, Inc. has a 1.1 star rating with 47 reviews.
When is UDR, Inc. open?
UDR, Inc. is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com