UCI Health Pacific Medical Plaza

Cecilia Enestrom 

on Google

2 months ago

Went to establish a PCP, saw doctor for maybe 2 minutes and received an $800+ bill. Insurance only covered half and it’s been impossible to fight it so I’m stuck paying $500 out of pocket. Don’t recommend it unless you know upfront what you’re paying for. 

Reese Clifford Endresen 

on Google

2 months ago

I honestly can’t believe what I just experienced came from a place with the UCI health brand. To be clear, both the staff and Dr. here are great. However the process is horrible. I’ve made phone calls to the clinic 6 times over the past 3 weeks to get my prescription for insulin refilled. They stated to me clearly each phone call that they made the request urgent to have my Dr refill the order, yet nothing was ever done. 3 weeks later, I’ve had to physically go to the office to get my prescription refilled, and even here I’v... read more

Ehab Qidso 

on Google

3 months ago

Despite its reputation as one of the “best” medical centers, UCI Health has been a major disappointment. This is the second time I am given an official appointment, only for it to be changed or not honored without proper notice or justification. Patients have jobs and responsibilities. Failing to respect scheduled appointments reflects serious administrative negligence and poor management, which is unacceptable for an institution of this caliber. The reality I experienced does not match the image being promoted. I reserve my... read more

Ihab alsaman 

on Google

3 months ago

UCI Health is widely regarded as one of the best medical centers, yet my experience has been extremely disappointing. They consistently fail to respect patients’ scheduled appointments, showing a lack of consideration for people’s time and responsibilities. This repeated disregard undermines the reputation they promote. What is claimed about being “the best” does not match the reality I experienced. I reserve the right to escalate this issue to the appropriate regulatory authorities if this lack of professionalism continues. 

Hobe Qidso 

on Google

3 months ago

UCI Health is widely promoted as a top-tier medical institution, yet my experience strongly contradicts that claim. For the second time, a confirmed appointment was not honored, with no adequate explanation or prior notice. This level of disregard for patients’ time demonstrates unacceptable administrative failure and a lack of professional accountability. Patients are not obligated to absorb the consequences of poor internal management. Such practices fall far below the standards expected from a leading healthcare provider.... read more