UCHealth Longs Peak Surgery Center

maxfanforever NurseDeb 

on Google

a month ago

As a nurse and a provider I would stay away from this facility. Horrible communication. And we all know why. CEO's and their directors getting too much $$ thrown at them versus hiring enough staff to be able to give patients a good experience. This is healthcare everywhere. Too top heavy and asking staff to do unrealistic jobs that are not humanely possible due to short staffing so the CEOs can pad their pockets. No wonder some Longmont nurses formed a union. ALL healthcare workers should be represented by unions these days ... read more

Anonymous 

on Google

a year ago

ETA Again: We got the refund. 5 months after the service. They get a star back for actually doing it. ETA: Another month and I still don't have my refund. The facility is fine and the medical staff are great. My problem is with the billing and claims process. They require payment for service based on insurance estimate up front and that was our entire $2000 deductible. I paid it. What other option is there? While I'm in the waiting room during my husband's procedure, I hear the person at the desk calling people asking for pa... read more

Christina Haley 

on Google

a year ago

ETA Again: We got the refund. 5 months after the service. They get a star back for actually doing it. ETA: Another month and I still don't have my refund. The facility is fine and the medical staff are great. My problem is with the billing and claims process. They require payment for service based on insurance estimate up front and that was our entire $2000 deductible. I paid it. What other option is there? While I'm in the waiting room during my husband's procedure, I hear the person at the desk calling people asking for pa... read more

Christina Haley 

on Google

a year ago

ETA: Another month has gone by and I still don't have my refund. I've at least been assured it will be coming at some point? The facility is fine and the medical staff are great. My problem is with the billing and claims process. They require payment for service based on insurance estimate up front and that was our entire $2000 deductible. I paid it, of course. What other option is there? While I'm in the waiting room during my husband's procedure, I hear the person at the desk calling multiple people asking for payments and... read more

Alexis L 

on Google

a year ago

Had a procedure done here recently and felt very well taken care of. Teresa, Tina, Kathy, Paul, Linda, and Robert Powell did an excellent job and I'd like to thank them. I get VERY anxious and it was one of the first times I felt like the staff cared and treated me like a human and not a patient at a medical facility. Even the receptionist was kind.