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UBH

2.5

About this business

Location details

1900 Denver Ave, El Paso, TX, 79902, United States

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2.598 reviews
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Frida's profile image
Frida 
3 days ago
M S's profile image
M S 
a month ago

Rude, dismissive, and deeply uncaring staff who appear more concerned with insurance and their paychecks than the welfare of the patients in their care. This is especially disturbing when dealing with vulnerable children, including fourteen-year-olds experiencing suicidal thoughts who desperately need compassionate, supportive professionals—not staff who berate, belittle, or dismiss them and their families. When staff cannot even follow agreed-upon appointment times, then blame and intimidate a child and family when they arr... read more

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valeria renovato 
a month ago
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Helen Acuna 
a month ago

UBH is awesome! I stayed at the Senior Unit and they saved my life because I turned Septic and had to go to the emergency room, if they wouldn't have acted fast and taken me to the emergency room I could have died. I feel blessed to be in a facility that cares for their patients. May God bless them, I feel so thankful. 

Bianca Hernández's profile image
Bianca Hernández 
a month ago

I’m leaving this review because I checked reviews myself before my family had to make the difficult decision to have my underage sister admitted for inpatient care. I know how scary and uncertain that decision can be, so I hope sharing our experience gives other families some reassurance and context. Overall, the staff were nice for the most part, and my sister said they treated her well. She also said the food was good, and communication with her therapist, psychiatrist, and doctor was good. However, we constantly received ... read more

Frequently asked questions about UBH

How is UBH rated?

UBH has a 2.5 star rating with 98 reviews. 

When is UBH open?

UBH is open now. It is open 24/7. 

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