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U-Haul Moving & Storage of Germantown
- Self Storage
- Germantown, MD
About this business
Location details
19525 Waters Rd, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
5 stars for 5 reasons 1. The ease to get a U-Haul was super easy and relatively quick. Ordered online and came to pick up. We came here 20 mins before closing and left within 5 mins. They need to see my ID and my credit card I use to book the U-Haul. 2. The U-Haul was clean and works:) 3. Drop off can be done through app and it was quite easy! Just need to take photos of it. 4. This location was in Germantown and easy to find. 5. Cheap for 3 hrs of use
I picked this location because it had the best reviews. Other locations near me had questionable reviews and given the difficulties with moving, I was willing to drive further to avoid more issues. I was very pleased to find that both employees here were friendly, helpful, and quick. I made a reservation the night before, showed up in the morning, and I was on my way in less than 10 minutes. This was my first time renting a U-Haul, and they answered all my questions. The truck was also in great shape and comfortably got us t... read more
Great customer service, fast and friendly pickup. Quick and efficient equipment return. Using the app was a big time saver. Would recommend UHaul and this specific location to anyone looking rent a truck.
The process and availability were excellent. The service was great. My only complaint is that when documenting the mileage, especially when customers are paying per mile, it should be accurate to what the customer drove. Nothing more. I had a mile added to the front end and another on the back end. $2 per customer, for every 100 customers, you would have stolen $200. They corrected it after I brought it to their attention.
Frequently asked questions about U-Haul Moving & Storage of Germantown
How is U-Haul Moving & Storage of Germantown rated?
U-Haul Moving & Storage of Germantown has a 4.3 star rating with 121 reviews.
When is U-Haul Moving & Storage of Germantown open?
U-Haul Moving & Storage of Germantown is open now. It will close at 7:00 p.m.
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