This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
U-Haul Moving & Storage at Rochester International Airport
- Self Storage
- Gates Center, NY
About this business
Location details
50 Ajax Rd, Gates Center, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I had car trouble and on my travel met an honest owner and mechanic- the best in the business with honest services charges! Autop zone next door failed me and "J" the owner corrected the mistake and had me out in no time with LOW cost! HE IS THE BEST!
The only improvement they need is for the owner to learn how to treat his customers. I went to pick up my car and got yelled at 3 times and commended with a finger pointing to sit down and wait. Apparently, he was on the phone, which I did not realize, and instead of saying something like please hang on a few, he yelled at me and pointed to the seat as if I was a bad child who did something horrible. The rudest person I have encountered in many years, actually since ever. I am old and was simply a bit confused about who to t... read more
They took a U-Haul trailer off of my truck in the middle of the night! I rented it at another U-Haul place that did not complete the paper work properly and these jerks happened upon it, checked that it was not in the system, and TOOK IT! I came out in the morning and the trailer and everything in it was GONE! I filed a report with the Blaine police of a stolen trailer. Then when I went there to find out how this could be, the woman treated me as if I STOLE IT! THEN when I raised my voice at her she called the police to repo... read more
Drive up storage hours are 7 days a week from 6AM-10PMNew Management since 2018, come in and mention this review for a discounted rate!
BEWARE AND DON’T USE THIS LOCATION IF AT ALL POSSIBLE!! This Uhaul location @ Forest Drive Columbia, SC is the worst customer service I have ever experienced from a Uhaul location. The employees (Andrea and Alison) incompetent and unknowledgeable about their equipment or their system. And could care less about customer service. There is a general manager at this location named Ashley Lewis who is very unprofessional and rude to customers. After she was speaking to me in a rude tone, I did ask what her name was and she never ... read more
BEWARE AND DON’T USE THIS LOCATION IF AT ALL POSSIBLE!! This Uhaul location @ Forest Drive Columbia, SC is the worst customer service I have ever experienced from a Uhaul location. The employees (Andrea and Alison) incompetent and unknowledgeable about their equipment or their system. And could care less about customer service. There is a general manager at this location named Ashley Lewis who is very unprofessional and rude to customers. After she was speaking to me in a rude tone, I did ask what her name was and she never ... read more
I do like U-Haul and their service. However, this location (16405 I-45 N) is terrible. The Manager is lacking basic customer service skills and is rude. Although the manager (Ava) mentioned several times that she is doing everything to help and make me happy as a customer, she did nothing to really help. I had a valid reservation, my valid driver license, more than one valid credit card and other identifications with me. However, they couldn't reach my second reference (my son - he was at work and didn't pick up the phone) a... read more
We spent four hours at Uhaul Waterford to have a hitch installed, including the extended warranty. After literally spending my weekend dealing with U-Haul Waterford’s error, my hitch is still wrong and my family never went camping.¿¿150 miles from home, we realized we had no brake lights on our rented 2019 pop-up camper. We swapped the Uhaul installed fuse, and it popped again immediately. On the way back home (no tail lights), we were pulled over! At 7am the next day, Uhaul Waterford said “a rock must have hit this dangling... read more
Nightmare. We had an in-depth discussion in front of the person who we got our truck from discussing that there is a drop off location right by our house. We are from out of town and it wasn't feasible to drive all the way back. We took the truck to the location on Maps that was right by our house, but they are no longer a Uhaul. Went to 2 other locations nearby, both showed hours online stating that they were open. Neither was open. Went to a 4th location who was open and they advised us that they were going to charge us $2... read more
Frequently asked questions about U-Haul Moving & Storage at Rochester International Airport
How is U-Haul Moving & Storage at Rochester International Airport rated?
U-Haul Moving & Storage at Rochester International Airport has a 4.1 star rating with 96 reviews.
When is U-Haul Moving & Storage at Rochester International Airport open?
U-Haul Moving & Storage at Rochester International Airport is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com