Twin Rivers Canoe Rentals

Andrea Cooley Adams 

on Facebook

  Recommended

5 years ago

Have been several times, surprised at some of these reviews because we always had a good experience several years in a row. 

Denise Sanchez 

on Facebook

5 years ago

horrible service. staff is not trustworthy . Go further for better quality 

Michelle Aubuchon Rogers 

on Facebook

  Recommended

5 years ago

We have scheduled 3 floats this year so far. Two of them were amazing! The 3rd one we had to reschedule as we were getting ready to float a huge storm rolled through. Twin River's staff were tremendous! They allowed us to wait until we decided it was time to reschedule. They told us we could reschedule anytime, and that is exactly what we did! We were able to easily schedule for a busier time than we anticipated with no issues. The staff clearly cared about getting us what we needed for our float. Thank you Twin Rivers! You ... read more

Chris Tso 

on Facebook

5 years ago

We booked and showed up early with friends to what we thought was going to be an awesome time, but no! One of the workers tells us it's canceled, after the time we're supposed to take off. Now they're telling us the they emailed us? Yeah I have no email from them saying anything has been canceled. 0/10 would definitely not recommend 

Ash Smith 

on Facebook

5 years ago

Lack of communication from the site about cancelling all floats for the day due to high water. Site then proceeded to put blame on their customers despite never sending a cancellation email. Nothing was posted upon arrival, nothing posted on Facebook and it took way too long to locate someone after we did arrive to find out it was canceled. Staff was rude there and continues to place blame on customers and is rude on their social media. Do not recommend unless you are a gambler and want to risk being inconvenienced after you... read more

James McKie 

on Facebook

5 years ago

Learned a prime example of why it is worth it to drive a bit more for a better experience. We arrived early (as prescribed in our reservation) to our [previously confirmed by email the night before] appointment to find many other groups of people puzzled and asking each other about staff whereabouts or any indication of organization. We eventually get a second or third-hand report from another party that left and returned saying they tracked down a security individual who thought he “maybe heard the river was too high” and f... read more

Stephanie Haaren 

on Facebook

5 years ago

Booked a kayak rental and showed up early as requested by the email I received. Showed up to a deserted facility. There was a group of people already there walking around trying to find someone for assistance. After 15 minutes we found a security person who informed us that all activities had been cancelled for the day. Attempted to call the facility only for the phone to continue to ring. What was most bothersome is that not only did none of us receive a notification but one woman in the group stated she spoke to someone ju... read more

Danielle Golby 

on Facebook

5 years ago

Communication between patrons and management is lacking and staff is rude WOULD NOT RECOMMEND 

Matthew James 

on Facebook

5 years ago

booked a float for sunday. arrived early as requested per the listing. several other families there, but no represinitives of the company. we heard much later, that the float was canceled, NO email or any other notification other than a random person on a 4 wheeler telling the person closest to the entrance that the float was canceled. I came from out of state to float today. your lack of communication puts a severe damper on my weekend activities. Im not in St Louis often, But i will not be back here.