This profile has been claimed by the business owner or representative.
Twin County Motorsports and Marine
- Auto Repair
- Rocky Mount, NC
About this business
At Twin County Motorsports & Big Rock Powersports, we value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available. When you are ready to invest in a new or used ATV, boat, EZ-Go golf cart, motorcycle, outboard, PWC, side x side or trailer, our friendly and knowledgeable sales, financing, service and parts departments are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance a... read more
Location details
2800 N Wesleyan Blvd, Rocky Mount, NC, 27804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have went there this morning to get my oil changed. They have charged me $145 just for a oil change. Only 4 quarts of oil for 10/qt a $17 oil filter and it cost me $60 worth of labor I don’t recommend y’all to anyone
I was experiencing difficulty locating someone to service my jet ski. After speaking with service personnel at Twin County Motor Sports, I knew I was in luck. They were incredibly accommodating and knowledgeable. They were able to service my jet ski while I waited. I found I could trust their workmanship, advice and pricing. Going forward, they are my dealer of choice ….Customer for Life!
RecommendedI called Twin County a few months back looking for a Sea Doo. They had the one I wanted, but they we’re waiting for parts. When Tracy called to say it was ready, I had to change the trailer, as I had picked up another ski this summer.Tracy was super helpful, in getting the trailer I needed, plus… they set it up exactly how I needed it to be set up, because the RXP and RXT 300 are different sizes.I got back yesterday and put the other ski on the trailer and it fit perfect… See more
It has been a very challenging market for finding a new 2022 Can AM Defender HD 10 Max XT. I reached out a couple times for 3 months to several dealers within a 200 mi radius of Durham, NC and no luck. Then August, 20 2022 I struck pay dirt with John at Twin County Motorsports and Marine, Rocky Mount, with one located at their Greenville location. I asked John to confirn it and gave him my deposit. He was especially helpful and gave me his personal cell number and kept me up to date via text. I tried several times to get ... read more
Tracy Cole is top notch. Very professional, always going above and beyond even after the sale to help his customers out. Would definitely recommend.
Buyer’s beware!!! This company has very poor service. Once they make the sale you are on your own.
Business response:
Hi Judy, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (252) 977-2191 at your earliest convenience and we will do our best to resolve this with you.
By far the worst boat buying experience! Bought a new 2021 boat and put 3hrs on it. It’s been in service since early 2020 with a list of issues including serious safety issues. Purchased a new cover and still haven’t received it. No follow up calls or contact from this dealership as promised. Stay far away!
Business response:
Andy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (252) 977-2191 to speak to our manager directly.
Excellent experience purchasing our new Polaris General from Big Rock. We followed Justin Smith to Big Rock after purchasing several machines from him in the past. Very competitive pricing, quick turn around and an easy transaction made for a great buying experience. Thanks Big Rock and thanks Justin!
Business response:
Hi Bonnie, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
My favorite place on Earth. I’m so glad to work here
Frequently asked questions about Twin County Motorsports and Marine
How is Twin County Motorsports and Marine rated?
Twin County Motorsports and Marine has a 4.4 star rating with 450 reviews.
When is Twin County Motorsports and Marine open?
Twin County Motorsports and Marine is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com