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8401, 50 Auto Center Dr, 50 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Shauna just gave us, hands down, the best customer service I have ever received at a dealership customer service department, EVER. She caught the problem before it went into service, fixed it, and asked if we needed new wipers (which we needed) and got them for us plus an oil change. She turned a frustrating trip (our own user error) into a productive one with a friendly smile, kindness, and professionalism. We will request her every time but she will probably be promoted by the time we come back. Thanks Shauna!
A huge thank you to Luiz for the excellent customer service! He was incredibly patient and thorough answering all of our questions during our visit. We highly recommend working with him. Overall, service was great and will definitely return.
Service Department is absolutely awesome! I had an issue with my 2025 CT5v and drove it in with no appointment on a Friday afternoon at 4pm. With doors closing at 6pm they could have easily turned me away and got their weekend started. Instead they realized I was in a bit of bind and took care of me right away. A very friendly and knowledgeable staff who are in the business of taking care of their customers. Tustin Cadillac just earned a life.long customer. I will not take my Cadillac any where else. I Highly recommend!
Brought in my vehicle for service. The Tustin Service Department did a great job as always and took care of me and my vehicle.
Tustin Cadillac has a 4.2 star rating with 334 reviews.
Tustin Cadillac is closed now. It will open at 8:30 a.m.
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