TurtleCreek

Joey Woodall 

on Google

2 weeks ago

Edit: Knocking down to one star from two. Every month this place gets worse to live in. Now cars are getting broken into, the mail room was broken into. No one in the office cares to fix these issues. For the last month and a half that the pool was open, we couldn’t access it through the gates and could only use the pool when the office was unlocked. The gym is rarely open or with functioning equipment. Most of the buildings are nasty. Valet trash isn’t always picked up and the buildings stink. I’ve been here for 5 months no... read more

khassidy goods 

on Google

3 weeks ago

The pictures they have of the apartments are old and does not provide accurate representation. I have lived here for 5-6 years and I love my apartment but it ALWAYS takes them ages to acknowledge and resolve maintenance problems. Maintenance broke my washer last week when trying to fix a leak to the apartment below and now they won’t return my calls or send me an email. For the amount they charge for rent, utilities, and maintenance, the customer service is unprofessional. I just want to know a TAT or for expectations to be ... read more

xoxoBrandiB 

on Google

2 months ago

Things I Wish I Knew Before Signing a Lease Here It’s 2025, and this complex is still stuck in the past. No autopay. No grace period. One day late = late fee, no exceptions. You’re required to pay for cable, even if you don’t use it — that’s $552 a year down the drain. Add another $264/year for trash valet, which would be great… if they actually showed up. Most days, your hallway smells like trash. The electric bill is shared among all units in your building. I live alone, but I’m stuck paying a $182 electric bill while othe... read more

Joey Woodall 

on Google

3 months ago

I’m trying really hard to enjoy living here. I toured many apartments while searching for the right one. I didn’t want some “cookie cutter” place. I wanted somewhere that could feel like a home. Well, on the outside this seemed perfect. I loved the character of the apartment buildings inside and out. Despite the reviews I read, everyone in the leasing office was extremely nice to me and helpful. I gave this place a clean slate and told myself everyone has different experiences. I always try to give everyone the benefit of th... read more