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TurtleCreek

2.6

About this business

Location details

225 Prairie View Dr, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
2.6171 reviews
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Joey Woodall's profile image
Joey Woodall 
a week ago

Edit.. And still, hidden fees never stop. Even for a 17-month lease it appears you must still buy 24 months of renters insurance — with zero prior communication about it. Then a $20 charge was tacked on top of that, again with no explanation beforehand. When you go to the on-site office for answers, they can’t do anything except tell you they’ll “talk to someone.” And somehow that ends up costing you more too, as if you’re being billed by the hour just for asking questions. This place operates with no transparency and no acc... read more

Tonya Cuneo's profile image
Tonya Cuneo 
a month ago

Josh the maintenance guy is always very professional & helps in anyway possible! I appreciate his willingness all the time. Tonya Cuneo 

Jose A Gonzalez's profile image
Jose A Gonzalez 
a month ago

They market it as a luxury, but I would rate it as one of the worst in the area—terrible service and facilities in a state of total neglect. 

Amanda ID's profile image
Amanda ID 
3 months ago
alec jackson's profile image
alec jackson 
3 months ago

Management and maintenance at Turtle Creek were rocky when I first moved in, but they’ve improved and are now much more responsive. My unit still has some minor cosmetic issues, and it wasn’t well‑cleaned at move‑in, though I can’t speak to how things are handled now. My 1‑bedroom is a good size for one person and could work for two, though it might feel tight. The living room has a nice wood‑burning fireplace and a full mirrored wall, but the lighting is poorly placed and requires lamps. The kitchen works fine, though the d... read more

Frequently asked questions about TurtleCreek

How is TurtleCreek rated?

TurtleCreek has a 2.6 star rating with 171 reviews. 

When is TurtleCreek open?

TurtleCreek is open now. It will close at 6:00 p.m. 

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