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TurtleCreek
- Apartments
- West Des Moines, IA
About this business
Location details
225 Prairie View Dr, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Edit.. And still, hidden fees never stop. Even for a 17-month lease it appears you must still buy 24 months of renters insurance — with zero prior communication about it. Then a $20 charge was tacked on top of that, again with no explanation beforehand. When you go to the on-site office for answers, they can’t do anything except tell you they’ll “talk to someone.” And somehow that ends up costing you more too, as if you’re being billed by the hour just for asking questions. This place operates with no transparency and no acc... read more
Josh the maintenance guy is always very professional & helps in anyway possible! I appreciate his willingness all the time. Tonya Cuneo
They market it as a luxury, but I would rate it as one of the worst in the area—terrible service and facilities in a state of total neglect.
Management and maintenance at Turtle Creek were rocky when I first moved in, but they’ve improved and are now much more responsive. My unit still has some minor cosmetic issues, and it wasn’t well‑cleaned at move‑in, though I can’t speak to how things are handled now. My 1‑bedroom is a good size for one person and could work for two, though it might feel tight. The living room has a nice wood‑burning fireplace and a full mirrored wall, but the lighting is poorly placed and requires lamps. The kitchen works fine, though the d... read more
Frequently asked questions about TurtleCreek
How is TurtleCreek rated?
TurtleCreek has a 2.6 star rating with 171 reviews.
When is TurtleCreek open?
TurtleCreek is open now. It will close at 6:00 p.m.
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