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Turtle Creek Apartments

3.2

About this business

Location details

601 Napa Valley Dr, Little Rock, AR, 72211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.2138 reviews
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Realpage A.'s profile image
Realpage A. 
3 weeks ago

Verified Renter Very quiet community which I appreciate. I love being on the top floor and love my little apartment. The cosmetics aren’t bad unless you look closely, then you see some imperfections. This includes the base boards being painted over what looks like 100 times, small paint splotches on the floor and counter, paint on the balcony, and wood needing replaced on the balcony ceiling. But overall, these things are very negligible considering I’ll be here for only a year or two. I am so excited to start decorating. I ... read more

Business response:

Hi there! We appreciate the honest feedback and are glad you've been happy with your overall experience here at The Lennox. We'd love to learn more about how we can help you feel even happier with your home, so if you notice any issues or have any concerns, don't hesitate to let us know! 

Realpage A.'s profile image
Realpage A. 
3 weeks ago

Verified Renter Wonderful location very peaceful everyone kind enjoying the outdoors area the apartment are so nice the staff is very friendly help it's a great place to stay at. 

Business response:

This is wonderful to hear! Your continued satisfaction here at The Lennox is highly important to us, so never hesitate to reach out if you ever run into any issues or have any questions. Thank you so much! 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter great experience, decent prices especially for what area these apartments are in. workers are okay some are great some are eh. only two bedrooms and three bedrooms here i believe though 

Business response:

Hello! We appreciate you taking the time to share this feedback with us. We want you to enjoy the top-notch experience you deserve, so if you have any questions, suggestions, or concerns, please feel free to let us know. Our team is here to help in any way we can! Thank you very much. 

Realpage A.'s profile image
Realpage A. 
2 months ago

Verified Renter The lennox is very nice and mostly peaceful complex. The property manager and receptionist and maintenance are a little slow at coming out to check on problem's. But when they do they 9/10 always can find a solution. Very accommodating location next to tons of food spots and other complex. Overall I would recommend the Lennox to anyone just moving out and looking for affordable yet quality apartments 

Realpage A.'s profile image
Realpage A. 
4 months ago

Verified Renter Whenever i need something fixed they handle it in a timely manner and get back to me with updates. Given information about anything i needed to n ke 

Business response:

Thank you for your feedback! Providing timely service and clear updates is a top priority for us—we appreciate you being part of the community! 

Realpage A.'s profile image
Realpage A. 
4 months ago

Verified Renter I have had several issues due to the inclement weather that require maintenance and everything has been taken care of immediately. The office staff are friendly and helpful. 

Business response:

It's been a pleasure assisting you at The Lennox! Thanks so much for kindly sharing your 5-star feedback with our team! 

Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter I'm waiting on my carpets to be shampooed as promised. When I signed my lease, I was told and promised that my carpets would be shampooed by the management. It has not been done. I've been asking for it every month when I pay my rent. 

Business response:

Hi there, we understand that first impressions are important when moving into a new home and we are sorry that your home did not live up to your expectations. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com and we'd be happy to address your carpet concerns. 

Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter I like that they are always willing to fix a problem and i like how fast i got into the apartment with no complications. overall a 10/10. ver satisfied 

Business response:

We're glad to hear that! Welcome to The Lennox! Please reach out if you ever need a hand from our team here. 

Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter Decent apartment in a okay area, nice dog park, tennis courts, grills, the apartments themselves aren’t that decent though unfortunately. The new maintenance team is better than the old one last year. 

Frequently asked questions about Turtle Creek Apartments

How is Turtle Creek Apartments rated?

Turtle Creek Apartments has a 3.2 star rating with 138 reviews. 

When is Turtle Creek Apartments open?

Turtle Creek Apartments is open now. It will close at 6:00 p.m.  

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