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Turtle Creek Apartments
- Apartments
- Little Rock, AR
About this business
Stop In Today and Ask Us About Our Summer Specials! $50 App and $50 Admin
Location details
601 Napa Valley Dr, Little Rock, AR, 72211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Whenever i need something fixed they handle it in a timely manner and get back to me with updates. Given information about anything i needed to n ke
Business response:
Thank you for your feedback! Providing timely service and clear updates is a top priority for us—we appreciate you being part of the community!
Verified Renter I have had several issues due to the inclement weather that require maintenance and everything has been taken care of immediately. The office staff are friendly and helpful.
Business response:
It's been a pleasure assisting you at The Lennox! Thanks so much for kindly sharing your 5-star feedback with our team!
Verified Renter I'm waiting on my carpets to be shampooed as promised. When I signed my lease, I was told and promised that my carpets would be shampooed by the management. It has not been done. I've been asking for it every month when I pay my rent.
Business response:
Hi there, we understand that first impressions are important when moving into a new home and we are sorry that your home did not live up to your expectations. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com and we'd be happy to address your carpet concerns.
Verified Renter I like that they are always willing to fix a problem and i like how fast i got into the apartment with no complications. overall a 10/10. ver satisfied
Business response:
We're glad to hear that! Welcome to The Lennox! Please reach out if you ever need a hand from our team here.
Verified Renter Decent apartment in a okay area, nice dog park, tennis courts, grills, the apartments themselves aren’t that decent though unfortunately. The new maintenance team is better than the old one last year.
Verified Renter Very new, but it really seems like a great place...staff is super friendly and willing to go out of there way to make you feel welcome! I really think I will enjoy being here!
Business response:
Thanks for the compliments! We're glad to have you as a new resident of The Lennox! Please let our team know if you ever need a hand with your home.
Verified Renter No communication from front office. Office Manger is not residential friendly. She makes excuses for the maintenance and office team members as if it's ok for them to consistently make mistakes. No ownership at all. I've requested for shoe covers to be worn in my apartment during maintenance issues and have watched on camera them repeatedly disrespect my wishes. Upon speaking to the office manager I got excuses from her blaming another office team member instead of an apology or resolution to the issue. I've ... read more
Business response:
Hi there, thank you for taking a moment to express your concerns and bring your issues to our team's attention. Providing top-tier customer service is an absolute priority for our community, so we apologize if you have experienced anything less than our standard care. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com so that we can better understand your experiences and work with you to improve your time here. Thank you!
Verified Renter The ladies at the leasing office are very nice and respectful. Move in process very swift. I love the welcoming theme that comes with the community seeing as though I have 3 children. I think their... Well we are going to love it here. So far so good
Verified Renter Great and friendly service. Very efficient and got me in my apartment within three days. Clean apartments even though they’re older. Would recommend to others .
Business response:
Welcome to The Lennox! We're glad to have you as a new resident. If you ever need anything for your home, please do not hesitate to reach out!
Frequently asked questions about Turtle Creek Apartments
How is Turtle Creek Apartments rated?
Turtle Creek Apartments has a 3.1 star rating with 130 reviews.
When is Turtle Creek Apartments open?
Turtle Creek Apartments is closed now. It will open at 9:00 a.m.
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