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Tufts Medical Center
- Medical Centers
- Boston, MA
About this business
Specialties: Tufts Medical Center is an internationally-respected academic medical center - a teaching hospital where we pride ourselves not only in the sophistication of the care we provide but the compassionate way in which we provide it. Tufts Medical Center is a 415-bed academic medical center, providing everything from routine and emergency care to the members of our Boston neighborhood to treating the most complex diseases and injuries affecting adults and children throughout New England. Our full service children's ho... read more
Location details
800 Washington St, Boston, MA, 02111, United States
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Worst medical care I have ever received across the board in various specialties. Staff are unprofessional, unethical, and rude at times. Administration and billing are very difficult to work with. I am switching my care completely to a different hospital because I continue to be disappointed with each specialist I’ve had here.
Business response:
We are very sorry to hear that your experience did not match your expectations. We encourage you to call Patient Relations at 617-636-9590 and let them know. It is our goal to provide both outstanding patient care and a top notch patient experience to every patient, every time. Your feedback can be valuable in helping us reach this goal.
My sister she has kidney stones and he is going through hell in this hospital. She has pain, high fever, chills, vomiting and when she calls her nurse they go in 30 minutes to an hour after she calls. This is without mentioning that she has fallen on the floor several when she gets up to the bathroom and she has to stand up on her own because she calls and no one answers. She is weak and telling the doctor to send her to another hospital and they wouldn’t do so. My 💔 is broken I wish I could do something for her but no one ... read more
Business response:
We are very sorry to hear that your sister's experience has not matched her expectations. Please ask her to call Patient Relations at 617-636-9590 and let them know.
RecommendedI keep receiving text messages regarding an appointment that is not mine. I have called and informed 3 people, I was directed to a department that didn’t pick up the phone and left a message with my name and phone number explaining that I have no appointment with them. I was never called back and continue to receive text messages for someone else with no option to stop getting them, only the option to cancel the appointment.
Business response:
This is very strange - thanks for bringing it to our attention! Please call Patient Relations at 617-636-9590. They can help get this situation resolved.
Thank you for your service The Doctors and nurses very nice 👍 I recommend this hospital
Worse hospital experience ever. My dad was inpatient for 5 days. He was out of it and the doctor did not speak to my mother once to update her on his condition. They gave him a blood clot putting a line in that they never used but I understand things happen. Discharge meds had different directions on the paperwork versus the bottles. Oh and he he just walked out. What happened to making them go out in a wheelchair and then getting picked up? He was about to wander through the parking garage when my mother arrived with the ca... read more
Business response:
We are very sorry to hear that your family's experience did not match your expectations. Please contact Patient Relations at 617-636-9590 and let them know. It is our goal to provide both top-notch care and outstanding patient experience to every patient every time. Your feedback is valuable in helping us meet this goal.
I had an absolute TERRIBLE experience with Doctor Peter Dewire two weeks ago. After him showing zero empathy, telling me to go back to my primary care for painkillers and not putting the patient first, he states and I quote “it sounds like you are using this as a segway to get a different job.” This man should not be allowed with patients and if he is, there should be another staff present to document his verbage and behavior. I did speak with a wonderful woman through patient services after I called about my experience who ... read more
I don't see how HR @Tufts Medical takes matter seriously especially when after missing one phone call from the supervisor of the Orthopaedic Dept., I have left her 2 messages on her direct line and a 3rd one with the receptionist today. It has been exactly a week already. First of, very unprofessional to cancel people's appointments without any kind of notification. On top of that, first time ever I came across a receptionist that would hang up on someone because they couldn't handle themselves in a frustrating situation. Ho... read more
Excellent primary doctors in Quincy and Dr.Vercollone is the best diabetic doctor ever, I have diabetes since I was 13 and I’m 32. I have not took care of my diabetes for a very long time because of not be able to find insurance that is affordable. Tufts is the best for diabetics and primary care
No transgender care. Entire medical staff is incompetent toward transgender patients from beginning to end.
Frequently asked questions about Tufts Medical Center
How is Tufts Medical Center rated?
Tufts Medical Center has a 3.6 star rating with 1,139 reviews.
When is Tufts Medical Center open?
Tufts Medical Center is open now. It is open 24/7.
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