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TruValue Homes of Alexandria
- Mobile Home Dealers
- Alexandria, AL
About this business
At TruValue Homes in Alexandria,AL we sell quality modular, manufactured, and mobile homes for every budget. Visit our home center today and explore our model homes!
Location details
6962 US-431, Alexandria, AL, 36250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I bought a home back in November of 2019, they as they say, “dropped the ball” with my buy. The setup took 2 months, and it is now August 29, 2020 and there is still a massive amount of repairs and corrections that need to be done. I have made visits, called, sent emails, and still nothing. I have lights that flicker, sinks that leak, uneven floor boards, squeaking floors, doors that will not close due to the two halves not being properly aligned. I have walls out of square, windows that will not completely open, and a tub I... read more
Business response:
Thanks for sharing your experience with us, Richard. Customer service is of the upmost importance to us and we take feedback very seriously. Can you please give us a call at 1-877-264-2812 so we can document your concerns? We look forward to hearing from you.
The service men Steven, and Tyler are doing a great job at trying to rectify the situation with my home. As the progress is ongoing, I will update my review. I am definitely pleased with the service reps that are handling my work order! I bought a home back in November of 2019, they as they say, “dropped the ball” with my buy. The setup took 2 months, and it is now August 29, 2020 and there is still a massive amount of repairs and corrections that need to be done. I have made visits, called, sent emails, and still nothing. I... read more
Business response:
Thanks for sharing your experience with us, Richard. Customer service is of the upmost importance to us and we take feedback very seriously. Can you please give us a call at 1-877-264-2812 so we can document your concerns? We look forward to hearing from you.
Recommendedit's everyone's dream to own a home & TruValue has knowledgeable home consultants that walk You through the process & make the sometimes stressful journey more enjoyable. i've witnessed first hand the dedication the whole crew puts in to make Your dreams come true. 5 stars⭐⭐⭐⭐⭐
Business response:
Thank you so much for the kind words, Steven!
This place is a great place. I would strongly recommend you to buy from them. The service was amazing and they was very patient with me. They went out of their way to do anything i ask or wanted done. My new home is beautiful. And my son and I are very happy and pleased.
Tony, Austin and the rest of the crew have my wife and myselfs home buying journey a pleasure
Awesome Customer Service 👍
If you want the biggest headache of your life then buy from them. They are the biggest liars I have ever seen. I have been cussed out by employees and lied to multiple times all of which I have in text message, video, and pictures.
Frequently asked questions about TruValue Homes of Alexandria
How is TruValue Homes of Alexandria rated?
TruValue Homes of Alexandria has a 4.3 star rating with 218 reviews.
When is TruValue Homes of Alexandria open?
TruValue Homes of Alexandria is closed now. It will open at 9:00 a.m.
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