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TruValue Homes of Alexandria
- Mobile Home Dealers
- Alexandria, AL
About this business
Location details
6962 US-431, Alexandria, AL, 36250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I bought a home back in November of 2019, they as they say, “dropped the ball” with my buy. The setup took 2 months, and it is now August 29, 2020 and there is still a massive amount of repairs and corrections that need to be done. I have made visits, called, sent emails, and still nothing. I have lights that flicker, sinks that leak, uneven floor boards, squeaking floors, doors that will not close due to the two halves not being properly aligned. I have walls out of square, windows that will not completely open, and a tub I... read more
Business response:
Thanks for sharing your experience with us, Richard. Customer service is of the upmost importance to us and we take feedback very seriously. Can you please give us a call at 1-877-264-2812 so we can document your concerns? We look forward to hearing from you.
The service men Steven, and Tyler are doing a great job at trying to rectify the situation with my home. As the progress is ongoing, I will update my review. I am definitely pleased with the service reps that are handling my work order! I bought a home back in November of 2019, they as they say, “dropped the ball” with my buy. The setup took 2 months, and it is now August 29, 2020 and there is still a massive amount of repairs and corrections that need to be done. I have made visits, called, sent emails, and still nothing. I... read more
Business response:
Thanks for sharing your experience with us, Richard. Customer service is of the upmost importance to us and we take feedback very seriously. Can you please give us a call at 1-877-264-2812 so we can document your concerns? We look forward to hearing from you.
Recommendedit's everyone's dream to own a home & TruValue has knowledgeable home consultants that walk You through the process & make the sometimes stressful journey more enjoyable. i've witnessed first hand the dedication the whole crew puts in to make Your dreams come true. 5 stars⭐⭐⭐⭐⭐
Business response:
Thank you so much for the kind words, Steven!
RecommendedThis place is a great place. I would strongly recommend you to buy from them. The service was amazing and they was very patient with me. They went out of their way to do anything i ask or wanted done. My new home is beautiful. And my son and I are very happy and pleased.
Tony, Austin and the rest of the crew have my wife and myselfs home buying journey a pleasure
Awesome Customer Service 👍
If you want the biggest headache of your life then buy from them. They are the biggest liars I have ever seen. I have been cussed out by employees and lied to multiple times all of which I have in text message, video, and pictures.
Frequently asked questions about TruValue Homes of Alexandria
How is TruValue Homes of Alexandria rated?
TruValue Homes of Alexandria has a 4.3 star rating with 235 reviews.
When is TruValue Homes of Alexandria open?
TruValue Homes of Alexandria is closed now. It will open tomorrow at 9:00 a.m.
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