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TrustCare
- Healthcare
- Jackson, MS
About this business
Our walk-in urgent care and primary care clinic located at I-55 Frontage Road in Jackson provides services for illnesses, injuries, x-rays, physicals, COVID-19 testing, as well as chronic care management for diabetes, hypertension, heart disease and more. We also offer employer services including drug screens, DOT physicals, and vision exams. Our clinic is staffed with board-certified local physicians and highly skilled and certified nurse practitioners dedicated to making sure you Feel Better Faster.
Location details
4880 I-55, Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 7:00 p.m. |
The service I received was fast and supportive, but I encountered a disturbing level of rudeness from the staff in the back. One man treated me with a condescending attitude while being polite to other patients, which I found unprofessional. It felt as though he was dismissing my concerns and implying that I was lying about my symptoms. His lack of manners and indifferent demeanor were unacceptable. I've never experienced this issue at the clinic before, and it was frustrating to feel as though the entire staff was doubting ... read more
The front desk workers were polite and kind. The Dr. or NP was friendly. I enjoyed the atmosphere and service.
I refuse to believe the 4- 5 stars. These reviews were made by family members or staff. I walked in there were like four people waiting. the receptionist did not even acknowledge me or tell me that I needed to sign in in order to be called up. 30 minutes later my boyfriend asked her and she said yeah just write your name then we'll call you, then there was this lady waiting 2 hours never got acknowledged when she did ask the receptionist what was taking so long she still was not acknowledged. I would give it zero Stars if I ... read more
Horrible experience. Their Medical billing/coding department miscodes your visits and leaves you with a hefty bill. One of the ladies in that department was very rude and lied about resubmitting the correct coding. To this day, I have a huge bill and the medical facility is the only one who can correct a medical billing code.
Trustcare on I-55 was wonderful! Check-in clerk was so kind and professional. Joseph, NP answered all my questions and was reassuring. I am so grateful they are so accessible with their prime location! Grateful!
Frequently asked questions about TrustCare
How is TrustCare rated?
TrustCare has a 4.6 star rating with 925 reviews.
When is TrustCare open?
TrustCare is open now. It will close at 8:00 p.m.
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