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Truist

2.8

About this business

At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. 

Location details

18200 Flower Hill Way, Gaithersburg, MD, 20879, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.89 reviews
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Keith Ryea's profile image
Keith Ryea 
on Google
4 weeks ago

Terribly slow horrible experience I have withdrawn cash from various locations throughout the years this is the only time they made me stand there for 15 minutes while they updated my ID in their system all because their ATM now was not working for withdrawals. 

April Overton's profile image
April Overton 
on Google
4 months ago

I was at the Flower Hill Truist today.. The branch manager and Mr. Singh were so polite and professional.. I go to this branch ONLY for my personal banking! April Overton 

Alejandro Gonzalez's profile image
Alejandro Gonzalez 
on Google
2 years ago

My experience with the Truist Bank at Flower Hill in Gaithersburg MD was the worst I had with a bank on the 30 years . Incompetente staff, new ridiculous requirements and a refusal to even acknowledge they may need to improve their customer service . They even make it difícult to make small deposits that can be done at any ATM . When an ATM can do a better job than your tellers , it is maybe time to rethink your own professional ethics . After a terrible visit at the window, went inside to call the attention of the Branch Ma... read more

Christie Park's profile image
Christie Park 
on Google
2 years ago

Marsha and Singh were amazing! They solved the issues right away and they were very patient with my family. Their customer service is A+++. Thank you for your help! 

Joe McKibben's profile image
Joe McKibben 
on Google
2 years ago

Cecilia is the worst, should not be representing a branch manager with that attitude and poor customer service. 

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Frequently asked questions about Truist

How is Truist rated?

Truist has a 2.8 star rating with 9 reviews. 

When is Truist open?

Truist is closed now. It will open tomorrow at 9:00 a.m. 

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