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Truist
- Finance
- Matthews, NC
About this business
Location details
6304 Weddington Rd, Matthews, NC, 28104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Please organize the money and count it back when I come in to get $900 in cash. Basic banking 101. Don't hand me a big stack of money that looks like a child threw it together, because you know how money is supossed to go....face them the same way and count it back like a professional financial establishment should do. That really irritated me and held my day up just a little longer than it should have just now having to go behind the teller and do what she should have already done. Wrong day for a bank to be messy. Straight... read more
Either they are trained to lie at Truist or are not very knowledgeable on how their banking works. I was told there was no charge to transfer money to other accounts and I specifically mentioned my Citibank account, that was a lie... Last year when I opened at another branch, a small business account. I was told I could transfer money to other bank accounts and I couldn't, that was also a lie and I also didn't even have the option to transfer to another account. Cards take 7 to 10 days for new accounts.
Great place to bank. Helpful staff.
1 Star (would give 0 if I could) I originally opened my business account with SunTrust and got swept into Truist during the merger. I never had any desire to bank with BB&T due to personal experiences, and Truist has done nothing to change that impression — in fact, it’s only made things worse. This branch is just as disappointing as the Cureton Waxhaw location. Customer service seems to be a lost art here — definitely not in Truist’s playbook. I understand policies, procedures, and regulations, but what I also value is comm... read more
I have worked with Ann at Truist in Wesley Chapel for the past several years for my small business accounts and she is always helpful and a pleasure to work with. Highly recommend reaching out to her if you need any support with your small business.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 3.1 star rating with 17 reviews.
When is Truist open?
Truist is closed now. It will open tomorrow at 9:00 a.m.
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