Trugreen of Grand Prairie

Jeff Barber 

on Google

2 months ago

Tru Green is a clown show with no one running the shop. I paid for the aeration service, which they came out and did. Weird, they didn't aerate the bare spots, only in lush green areas. Why would they aerate the dead spots. Called to complain. They sent the service back out to aerate again...and here's the best part, they only went and did the backyard this time. Dead spots in the front, still there with no aeration. They did however remind me on multiple occasions that I was getting a free service. Wow. If you guys ever get... read more

Melissa Williams 

on Google

a year ago

Used their services for 2 years, but the lawn never showed any improvement. It was still patchy and brown after all that time. They charged for services that were not performed, and continued to charge us for routine service after we had cancelled.... despite the fact they were not showing up to perform any service. Understand the charges if they continued service after we believed it to be cancelled, possible simple mistake. They understood not to send anyone out, but continued with the billing for months, and attempted to ... read more

It's Me! 

on Google

a year ago

Your employee entered a monitored area to solicit and left litter behind on my property despite there being a posted sign and audio instructing no trespassing, no soliciting, no loitering, and no littering. 

Corey Scoggins 

on Google

a year ago

Zero stars, they left litter on my front porch. 

Sergey Sidorov 

on Google

3 years ago

Since I started using TruGreen my lawn looks dying and yellow. It was always green before I just wanted for someone to take better care of it and it’s now worst shape ever. They contacted me and trying to resolve it, but it turned more yellow after last treatment. I water it according to their instructions and my water bill is getting higher. I’m waiting on resolution Update: TruGreen contacted me and are looking into this. I will keep updating on the efforts