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TruFinity Plumbing Heating & Cooling

4.9
  • Kelowna, BC

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Location details

470 Neave Court #104, Kelowna, BC, V1V 2M2, Canada

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4.9602 reviews
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Jan Coffey's profile image
Jan Coffey 
2 weeks ago

I had Trufinity come out today and have a look at replacing our 23 years old hot water tank. We were so blown away by their presentation that we went ahead with the install today. Cole and Andre where so respectful, efficient and polite. I haven't seen service this great in a long time. I would highly recommend Trufinity for all your plumbing and hvac needs. 

Kevin Goodhew's profile image
Kevin Goodhew 
2 weeks ago

I ran into an emergency this week when I ran out of hot water. I called Trufinity immediately to come and take a look at it. Cole and Andre came out and were very professional, honest and polite. They ended up changing out my electric water heater with a new one the same day. The whole process was smooth and seamless. I can’t recommend Cole and Andre with Trufnity enough. 

Sylvia Woodyard's profile image
Sylvia Woodyard 
2 weeks ago

Cole was excellent in his communication about the problem with my toilet and completed the work I requested after he gave me the options. The issue was fixed. What I didn’t appreciate was the sales pitch for the membership and also for work that may or may not be necessary in the future. I was also shocked at the estimates, eg $4000+ for replacing 3 toilets (1 of which is relatively new) and doing some related work, $7000+ for replacing pipes that are currently showing no signs of needing remedy. Perhaps in the future but it... read more

Ainsley Bender's profile image
Ainsley Bender 
2 weeks ago

Kyle set us up with the best customer service for our much needed water filtration system although we didn't pull the pin then it was the very hard work of Cole & Andre that helped us with finally getting what we needed to fix our hard water issue. I am a member of their Tru loyalty membership and it has definitely come in handy. We will always support Trufinity and their most excellent Customer service all around. Thanks again obviously very talented in hiring the right friendly, personable service technicians. 

Brent James's profile image
Brent James 
3 weeks ago

We had a new hot water heater installed. Lani was the technician that completed the install. He was very efficient and professional. The job was completed in short order. He also checked out some other plumbing concerns and provided informative feedback on maintenance. 

Frequently asked questions about TruFinity Plumbing Heating & Cooling

How is TruFinity Plumbing Heating & Cooling rated?

TruFinity Plumbing Heating & Cooling has a 4.9 star rating with 602 reviews. 

When is TruFinity Plumbing Heating & Cooling open?

TruFinity Plumbing Heating & Cooling is open now. It is open 24/7. 

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