TRUECARE SURGERY CENTER

Su Yang 

on Google

2 days ago

Truecare is a Kaiser contracted facility. Had an appointment today for 12. But delayed to who knows when. There is no air conditioning in the waiting room. No food no water as a patient since midnight the night before, at least keep the waiting room cool so we do not get more dehydrated waiting. Service is horrible…. 

Liz L. 

on Google

2 months ago

I called here on 6/27/25 and spoke to a very rude lady who refused to give me her name. She hung up on me twice. When I called back and asked to speak to a manager I was left on hold. I was referred here for a colonoscopy by Kaiser, however with this horrible experience I will not be getting care here. This office Lacks courtesy and customer service for people who are already feeling sick and should not be treated this way. Very unfortunate that Kaiser does business with a horrible company. I do not recommend anyone coming h... read more

Kevin Folden 

on Google

3 months ago

I had a very positive experience. The nurses, anesthesiologist, and doctor were all very pleasant and made me feel very comfortable. Nelly, one of my nurses, was so nice and patient with me. I had no ill after effects from the procedure. The colonoscopies are not fun, everyone at Truecare made the process more bearable. 

Lorie K 

on Google

4 months ago

As the wife of a patient I can tell you the front desk personnel was rude not to just me but to patients and her fellow co workers. My husband said the surgical staff and doctor were great. Front desk 0 stars. 

Camryn Vaughn 

on Google

5 months ago

I've called multiple times to schedule an appointment and they never answer and they mail box is full so you can't leave a message. I got through once and the person who answered couldn't schedule my appointment but told me they would call back. It's been a week. Customer service is non existent.