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TRUECARE SURGERY CENTER
- Chino Hills, CA
About this business
Location details
4511 Chino Hills Pkwy suite C, Chino Hills, CA, 91709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called here on 6/27/25 and spoke to a very rude lady who refused to give me her name. She hung up on me twice. When I called back and asked to speak to a manager I was left on hold. I was referred here for a colonoscopy by Kaiser, however with this horrible experience I will not be getting care here. This office Lacks courtesy and customer service for people who are already feeling sick and should not be treated this way. Very unfortunate that Kaiser does business with a horrible company. I do not recommend anyone coming h... read more
I had a very positive experience. The nurses, anesthesiologist, and doctor were all very pleasant and made me feel very comfortable. Nelly, one of my nurses, was so nice and patient with me. I had no ill after effects from the procedure. The colonoscopies are not fun, everyone at Truecare made the process more bearable.
As the wife of a patient I can tell you the front desk personnel was rude not to just me but to patients and her fellow co workers. My husband said the surgical staff and doctor were great. Front desk 0 stars.
I've called multiple times to schedule an appointment and they never answer and they mail box is full so you can't leave a message. I got through once and the person who answered couldn't schedule my appointment but told me they would call back. It's been a week. Customer service is non existent.
Made appointment here had to reschedule never able to get hold of anyone by phone only email and appointment information was stated different with each email got text reminders for original schedule date when calling to confirm correct scheduled date no one ever answered and voice mail box was full not even able to leave a massage..try to text the number that sent reminders as it say you can but never got a response..what’s the point of having these systems in place if you don’t utilize them… customer service seems to be non... read more
Frequently asked questions about TRUECARE SURGERY CENTER
How is TRUECARE SURGERY CENTER rated?
TRUECARE SURGERY CENTER has a 3 star rating with 28 reviews.
When is TRUECARE SURGERY CENTER open?
TRUECARE SURGERY CENTER is closed now. It will open tomorrow at 9:00 a.m.
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