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True Protection
- Home Services
- Austin, TX
About this business
True Protection is a locally owned and operated smart security system company. We serve both residential and commercial customers. Our focus on providing the latest and most reliable technology has allowed us to provide service to our clients for the past decade. We offer security system monitoring, automation, and video surveillance. Our technicians are fully licensed and have ample experience with the leading equipment manufacturers.
Location details
1823 Fort View Rd Suite 206, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
UPDATE: Editing review from 5 star to 1. I’ve referred several people to True Protection. Until such time as they right the ship, they are to be avoided. Josh went above and beyond. We had a tricky situation with stone, zero attic access, a 400 million degree afternoon sun, and all of the windows ever made west of the Mississippi. He was the height of optimism, professionalism, and expertise. Even while he was sweating from his eyeballs and hanging from a ladder, he still took the extra time to do the thing better, a little ... read more
Updated: the system is broken AGAIN, had a technician no call no show today. They remain garbage Absolutely a nightmare from start to finish. The initial sales call went super well, they got out to replace our vivint system within a week which is where the problems started. It took them no less than EIGHT TRIPS to finally get the initial install finished, and each tech they sent badmouthed the work done by the other techs, and management was utterly clueless and absolutely incompetent. The install work was incredibly sloppy,... read more
Just got off the phone with Dustin. I was having issues with setting up my DVR to my new router. Boy is he great. He knew exactly where to go to, and had the patience to guide me on the process. Glad I was able to work with him!!
Dustin helped me set up my cameras neatly. He also helped me with several questions I had ask, and Dustin did very well when taking care of my needs. Very professional
The customer service we received from Dustin on Friday was excellent. His willingness to help and courtesy was over the top. We highly recommend True Protection!
Frequently asked questions about True Protection
How is True Protection rated?
True Protection has a 4.6 star rating with 221 reviews.
When is True Protection open?
True Protection is closed now. It will open at 8:00 a.m.
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