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True North Energy Services
- Heating & Air Conditioning/HVAC
- Windham, ME
About this business
Specialties: True North Energy Services is a mission-driven heating contractor specializing in energy efficiency and getting homeowners off of oil and onto cleaner, more affordable heating fuel. We specialize in: Wood Pellet Boilers - many Mainers have a wood pellet stove for space heat, but we go a step further to offer fully automated wood pellet boiler systems for whole house central heat. Wood pellet boilers qualify for a $5,000 rebate from Efficiency Maine. Ductless, Mini-Split Air Source Heat Pumps - heat pump technolo... read more
Location details
266 Gray Rd, Windham, ME, 04062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Completely let down by this small company and left hanging. I would likely advise against using them and instead, contacting a service provider who is more responsive, kind and professional. They installed the HVAC/HeatPump system on our house. They also serviced it. During their last visit, which took over a month to get between the time I called and the day they came, we told them we would be moving one of the indoor units about five feet from its current spot. I had an HVAC person lined-up to come do that, but the service... read more
True North's customer service was excellent. I received a quick call back to my inquiry for annual cleaning & preventive maintenance (PM) on our oil burner. We switched to using Maine Standard BioFuel a few years back and they recommend True North for PM services. I got a prompt appointment and the technician was a pleasure to work with. He gave me excellent feedback on the condition of our boiler with clear communication. He said he'd like to earn our return business and would appreciate if we recommend them to our friends ... read more
Terribly rude and unprofessional! I called their emergency service number on a Sunday because I had received calls from my tenants that there was no heat or hot water. I was sarcastically reminded by the owner Lee that it was Sunday and his service guy was up to camp and they could not get anyone over until after 8:00 on Monday morning! He told me that it wasn’t an emergency because I didn’t have a gas leak or water all over my floor and too bad ...He said it was physically impossible to be on call 365 days a year 24/7... Wh... read more
My Viessmann heating system stopped working leaving my home with no heat or hot water during the pandemic. I tried troubleshooting the error code only to realize my system's control unit had gone bad. I called up Lee at True North Energy and he was a pleasure to work with. He was very prompt with clear communication and he was able to troubleshoot and repair my unit all in the same day. I'm very happy with his services. He also wore a facemask the whole time we were in the same space which was greatly appreciated. FIVE STARS... read more
Frequently asked questions about True North Energy Services
How is True North Energy Services rated?
True North Energy Services has a 3.5 star rating with 10 reviews.
When is True North Energy Services open?
True North Energy Services is closed now. It will open tomorrow at 8:00 a.m.
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