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True Comfort of the Carolinas, Inc
- Contractors
- Columbia, SC
About this business
True Comfort of the Carolians is a licensed heating and air conditioning contractor for the service areas of Lexington, Richland, Kershaw, and Fairfield counties. Our team provides top notch service and we are proud to stand behind all of our work.
Location details
1320 Veterans Rd ste e, Columbia, SC, 29209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't waste your time with this company. I reached out 3 times the past month to schedule quoted service work, sign a service agreement, purchase system upgrades and order a mini-split for our new sunroom. Each time I had to wait for a call-back and repeat my request / information like they'd never heard of me. Not once did I receive follow-up to perform the service work and sign quites / contracts. Go somewhere else to spend your money and get good service.
We had an emergency that needed immediate HVAC repair and we got it. Very professional and explained what was happening with the unit. Customer service is top notch.
I have been using them since 2021ish. I've had a bad experience once over the years with a tech who did not clean an ac unit during a scheduled maintenance and who was also super late to the appt with no heads up. After a couple phone calls and another visit to actually do the job, the company was able to make things right to my satisfaction and Jason/Stephanie ( I think that's her name) was very professional about the situation.
They are absolutely phenomenal. From Jason to Stephanie to the technicians, everyone is so kind, polite, and willing to help the customer. It may be one of the last companies that puts the customer first and not the dollar. Everytime I call with an issue, they treat me like a family member. Very responsive and beyond willing to ensure they fix what is wrong and not trying to push products or sell you something you don't need. I've tried several big HVAC companies in the Midlands, they are above and beyond the best! Highly, h... read more
After decades of being taken advantage of by countless HVAC companies across the Midlands, with useless and expensive maintenance contracts- and failure to actually perform the required maintenance outlined in their service agreements, property destruction, failure to provide proper fitting vent filters, etc, we were recommended Jason and his company- True Comfort of the Midlands. After the first visit, he had properly diagnosed and fixed our heating issue with a simple fuse replacement, after being without heat for weeks as... read more
Frequently asked questions about True Comfort of the Carolinas, Inc
How is True Comfort of the Carolinas, Inc rated?
True Comfort of the Carolinas, Inc has a 4.6 star rating with 65 reviews.
When is True Comfort of the Carolinas, Inc open?
True Comfort of the Carolinas, Inc is closed now. It will open at 8:00 a.m.
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