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TRU Homes River Birch

3.6

About this business

River Birch Homes in Hackleburg, Ala., began manufacturing homes when the company was incorporated in 1997. Two years from that date the company was producing 10 to 12 floors per day with yearly sales of 40 million. The ultra modern production plant was designed and built to accommodate the latest equipment available in the industry. Material location, movement of homes and people were important factoring influencing the design of the manufacturing facility. Various models are available in single section and multi section. A... read more

Location details

400 River Birch Dr, Hackleburg, AL, 35564, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.6113 reviews
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Sean M.'s profile image
9 years ago

Pos company they build junk and just throw it together .quality of work is a zero. Theyhave said they are going to fix all the problems ya right had since April now middle of September nothing. Its not what's wrong with it. Its now what's not wrong with it.cheap skates. Karma will prevail 

Jennifer L.'s profile image
Jennifer L. 
9 years ago

Don't buy a mobile home from this company. The homes may look pretty but are made with cheap products. They never fix things that are wrong. Buyer beware! !!!!! 

Missy G.'s profile image
9 years ago

July 2 2016 still no fix plenty of promises no results . AGAIN MORE PROBLEM FEBUARY 2016 IT'S BACK , WELL THE PROBLEM HAS AGAIN APPEARED March 2015 . We left for 6 weeks at the end of November 3 weeks after they came to repair. we came home Jan2. and found the wet and mold is back Contacted the housing authority and they are getting in contack with Riverbirch to come and make it right . This is a dud of a mobil home and I def would NOT reccommend this company to anyone. Larry H. I can assure my problem is not a leak nor has ... read more

Mike S.'s profile image
9 years ago

DO NOT BUY A RIVERBIRCH HOME My home was purchased new in 2012. It was shipped with out insulation in the roof, they came and added 22 bags but it took alot of my badgering them. The floors aren't level, the ceiling constantly cracks, the windows crack, not the glass, the frame, the faucets needed replacing several times, the tub cracked, the shower cracked, there is a hole in the duct work, a huge gap in the sill plate, the roof needed replacing and with in 6 months was sagging again. They will come out and act like they wa... read more

Brenda A.'s profile image
10 years ago

2014 River Birch Mobile Home Doors leak windows leak has sideing that want stay on they said nothing else they can do they suck ! going to see me a lawer i want even bother rateing not even a half star did not no how to fix the door leak replace the door instead they send people out that can;t even do that boy do i nregreat buying from them i will be going any everywhere i can leave a review just to tell every one how bad they are very cheep made 

Cindi S.'s profile image
10 years ago

I am not a happy camper with my Riverbirch double wide. I don't really like the color green, but the dealer had this one on the lot and was special deal. So I bought it. I have have trouble with the under sink vent pipes-odors so strong had to leave the room. Many cans of lysol spray and still smells. The company sent out a crew several times and each time they claim it isn't the vent pipe, but the soap residue in the elbow or something else, like it's too long or not needed at all. . Ha, ha, ha. The last time was cutting th... read more

Cecilia P.'s profile image
Cecilia P. 
10 years ago

I purchased my 1999 single wide home in 2002 an I have been greatly satisfied. I was rather shocked to read the negative reviews because outside of normal where and tear my home has stood solid. 

Larry H.'s profile image
10 years ago

I am nor sure what all the negative comments are about. I have dealt with Riverbirch for years and have found the company to go out of their way to try and satisfy customers. As with all complaints there is always another side to it. Many times with leaks especially roof leaks it has been found that proper maintenance has not been done or the problem has been allowed to continue over and extended amount of time before being turned in. Usually the dealer will do repairs if possible so the factory will not come unless notified... read more

Melissa G.'s profile image
Melissa G. 
11 years ago

BONNIE W. & SCAMMED SCREWED USED PLEASE E-MAIL ME AT missmee_g@yahoo.com I need your info. I am going thru the same thing PLEASE we need to get together. 

Frequently asked questions about TRU Homes River Birch

How is TRU Homes River Birch rated?

TRU Homes River Birch has a 3.6 star rating with 113 reviews. 

When is TRU Homes River Birch open?

TRU Homes River Birch is closed now. It will open on Monday at 8:00 a.m. 

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