Tru by Hilton Mason Kings Island

Brenda Quintana 

on Google

a week ago

Location to the park: Great Everything else: Sucks The phone in the room never works. Talked to a current Hilton worker at another location; they said this is the only hotel by Hilton that does not have microwaves in the room. Anytime you ask for extra pillows, blankets or a late check out, they're either out or they cannot accommodate. What is everyone paying for? Diamond status offers "guarteed" perks after spending $11,500+/year but you are always met with some sort of excuse here. Poor service as they sit in the common ... read more

Kelli Shook 

on Google

a week ago

There were a few issues with the hotel. First the little refrigerator in our room wasn't working so after I jiggled the plug, which by the way was loose in the wall, can you say fire hazard, it started working. Also there are no freezers in them. Secondly our room had a bad odor but I couldn't figure out from what. And lastly, a personal opinion, I prefer carpet in the rooms as it was hard floors. Oh and all the floors had an ice machine except for the one were staying on, the 4th floor. Why? 

derrick rice 

on Google

2 weeks ago

Nice room and friendly staff.... breakfast was descent and I would stay again. 

Susie Reed 

on Google

2 weeks ago

If you're visiting King's Island or other events in the area this place is a must and is especially wonderful if you're with kids. There's a nice serve-yourself breakfast included in the price as well as a decent indoor pool, workout area, walk in showers in the bathrooms etc. Mindy, the manager, was very accommodating reserving connecting rooms just like we requested. We had tire problems the morning we checked out and needed the rooms past checkout time for the teenagers and they extended for two hours, unusual for most ot... read more