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Tru by Hilton Jackson
- Hotels
- Jackson, MI
About this business
Experience a Truly unique hotel stay at Tru by Hilton Jackson. We’re conveniently located close to major highways and Jackson shopping, entertainment and restaurants. Enjoy a smaller, more efficiently designed room with a rolling work desk, large TV with premium channels, and tons of storage space. Spacious bathrooms with premium bath products from Not Soap, Radio, make mornings a breeze. Stay healthy or indulge with our free, hot breakfast offered daily. We’re dishing out piping hot scrambled eggs and sausage, a... read more
Location details
2401 Shirley Dr, Jackson, MI 49202, Jackson, MI, 49202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I checked in with my Hilton app and used my digital keyless entry. I had to go to the front desk to get an extra key for my husband so he could have access to the room as well. I went to the front desk, and they asked for my ID, they seen that my address is Jackson Mi and proceeded to tell me that they were going to put a 400 dollar hold on my card because my home address is a Jackson Mi address. I then asked was this information posted, and the clerk turned a sign around that was facing her and not at the lobby. This is onl... read more
We checked in late on the 8/18 we were assigned a room on the 4th floor. There was a constant vibration and sounds from the roof from the A/c units and there must have been the main water valve in the wall as every time a toilet flushed or water was used there was a loud water sound and when it turned off it was like someone hitting the wall loudly it woke me up several times during the night. It made it very hard to sleep comfortably. The next morning went to get breakfast and it was a half hour before it closed but they se... read more
If I could give a 0, I would. The AC in the room didnt work, we spent a few hours waiting for it to cool down. There were no other rooms available. After a few hours in over 80degrees, it was better to drive 2 hours home at 2 am than stay there Its been 3 weeks and im still working on a refund as the hotel is not responding to the booking company. Hold yourself accountable for your actions. Been a Hilton member for years, thats changing.
Frequently asked questions about Tru by Hilton Jackson
How is Tru by Hilton Jackson rated?
Tru by Hilton Jackson has a 4.2 star rating with 717 reviews.
When is Tru by Hilton Jackson open?
Tru by Hilton Jackson is open now. It will close tomorrow at 12:00 a.m.
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