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Tru by Hilton Greensboro
- Hotels
- Greensboro, NC
About this business
Location details
1706 S 40 Dr, Greensboro, NC 27407, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beautiful hotel with lots of amenities. My only issue is the terrace music is non stop and way too loud to enjoy the outside. There are also bright LED lights so you don't enjoy the ambiance of the string lights ropes over the arbor. I guess they do this to avoid homeless folks sleeping on their furniture.
I had an overall pleasant stay at this location; however, my experience with management was disappointing and needs to be addressed. During my stay, a front desk employee made an inappropriate and presumptive comment regarding my animal, which travels with me due to a disability. I was told that I needed to take my animal with me when leaving to grab lunch because “that’s what a service animal is for.” This statement was offensive and based on assumptions about my personal medical situation. Rather than escalating the situat... read more
We stayed in this hotel for 4 nights. Staff were good. Room was clean & breakfast was good. However, they forgot to clean our room one day & claimed they don't clean rooms everyday which was very weired 🤔 Never heard of this before. Also, I don't believe they replace bedroom & pillow sheets everyday. One of the pillows has blood stain on it. See attached picture.
We came with a U17 boys soccer team on 2/21 and were welcomed warmly by the afternoon and evening staff at Tru. We had a team dinner (40 people) and they kindly asked if there was anything we needed to make the experience enjoyable. They also had a college swim and dive team doing the same that night, which could be a bit overwhelming. This crew were just really courteous, kind and nice. We’ve stayed at a lot of hotels and this one’s customer service was just at another level.
Rooms and hotel are clean. Front desk was polite. Between work and travel ball I’ve lived in hotels. This room had to be the loudest room I’ve ever stayed in, ever. Dumpster noise all night hotel workers dumping garbage all night then the truck came to take the trash, sound like a war zone. Running water from the plumbing in the walls from other rooms all night. Next door TV all night , other side neighbor baby making noise all night. And then all the hall traffic. Definitely not staying here again.
Frequently asked questions about Tru by Hilton Greensboro
How is Tru by Hilton Greensboro rated?
Tru by Hilton Greensboro has a 4.3 star rating with 288 reviews.
When is Tru by Hilton Greensboro open?
Tru by Hilton Greensboro is open now. It will close tomorrow at 12:00 a.m.
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