Tru by Hilton Fort Lauderdale Downtown

Fay Nikolakakis 

on Google

3 weeks ago

I was one of the people that asked for help back in 2023 during a historic flood in April. I want to say a huge thank you to this hotel for giving us a room, although it was full and they were expecting people. However.. they saw us in huge distress, wet from head to toes.. gave us bottles of waters and brought us to a room. They also offered flexibility until we were able to fly home to Canada three days later. You have been in my thoughts and every time I share my nightmare story to someone, I always share the positivity w... read more

Erik Hernandez 

on Google

a month ago

I recently stayed at the Tru by Hilton in Fort Lauderdale and had a mixed experience. First, I want to highlight the fantastic check-in process. Shantell at the front desk was incredibly welcoming. Her positive attitude and friendly demeanor made me feel right at home as soon as I arrived. She truly embodies the perfect front desk personality! However, my experience took a turn when I visited the pool bar on the fifth floor. I was greeted by a bartender (short stocky guy with glasses) who was rather rude. When I walked in an... read more

Victoria 

on Google

a month ago

I’ve been to MANY hotels in my lifetime, and I can tell you without a doubt to not stay here if you value a clean room. I found pubic hairs in two separate towels(see photo), and then I found dried blood on the sheets. I called the front desk and the tall man in the front sounded irritated and stated that management cannot refund me but can only move me to another room. Therefore, they move me to another room which smelled horrible. The pillows also had a foul odor and there was no hand soap. They ended up bringing me face s... read more