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Troy S. Ford, OD

3.6

About this business

Dr. Troy Ford, OD is an optometrist in Payson, AZ. He specializes in optometry. 

Location details

411 S Beeline Hwy, #A, Payson, AZ, 85541, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.617 reviews
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Nancy ? Hansen's profile image
Nancy ? Hansen 
2 years ago

Went for a routine eye exam and prescription and received trial contacts. I wasn't sure they worked so went back for another contact. I was made to feel guilty that I needed a longer trial. I ended up buying the contacts and they were horrible. Several times they tore while in my eyes. I went back again and insisted on my prior lenses, as they always worked for me. They offered no allowance for the prescription they wrote and gave me a hard time about wanting the brand I had always used before. Plus, in my previous experienc... read more

Anonymous's profile image
6 years ago

Loved the care I received. Dr Ford was efficient and thorough. His office staff were friendly and courteous. I recommend Payson Eye Care. 

Anonymous's profile image
9 years ago

My elderly mother went to see Dr Ford for a routine eye check up. Long story short, she was sent to get cataract surgery(along with a van full of other elderly patients) that resulted in double vision. My mother complained and was told that was all they could do for her. Extremely unprofessional lack of concern and patient care. 

Mike Silvius's profile image
Mike Silvius 
9 years ago

Went in yesterday to have lenses replaced under warranty. I received a voice mail that if I dropped them off it would take about 2 hours.They were short handed and very busy so said I would come back this morning. Arrived prior to 8:30 and Jessica ( nice) said they were so busy & would probably take longer. I had no problem with that until I had to call at 3:30 to check if they were done .So, waited over 6 hours with a headache only to find out they were ready @ 2. no courtesy phone call. Sad! 

Frequently asked questions about Troy S. Ford, OD

How is Troy S. Ford, OD rated?

Troy S. Ford, OD has a 3.6 star rating with 17 reviews. 

When is Troy S. Ford, OD open?

Troy S. Ford, OD is closed now. It will open at 8:00 a.m. 

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