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Tropicana Homes
- Home Builder
- El Paso, TX
About this business
Tropicana Homes is a home builder who has served the El Paso,Texas market for over 67 years and built more than 10,000 new single family homes. We are a trusted company and have been awarded "Builder of the Year" four times by the El Paso Association of Builders. Learn more about our homes.
Location details
2505 E Missouri Ave # 300, STE 740, El Paso, TX, 79903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My tropicana home has been nothing but problems, I would not recommend anyone to purchase a tropicana home. They cut corners and the building materials are cheap and so is their craftsmanship. Cracks on the stucco, HVAC issues, no tape used on sheet rock, nailed instead on screwed on. My granite counter tops cracked. Recycled wood and it keeps going. ****** ** **** **** * ***** *** **** * **** **********
***** ** ******* ****** ** ******* I was approached by their GM and was led to believe that they would work with me. That wasn't the case. Major issues such as HVAC and Stucco were never resolved after 1- and 2-year warranties. After conducting substantiative research, and getting professional opinions, including from their own subcontractors; the placement of registers and adequate test and balance necessary for my house is flawed/not fixed; the texture of stucco utilized by their subcontractors are flawed as opposed to oth... read more
Business response:
Sir, thank you for your feedback. We have reviewed your concerns and would like to address them here. As you stated, our GM did contact you immediately after **** ******* ****** *********regarding one of our agents over your customer service experience and some additional issues. At that time, our GM went ahead and scheduled a meeting with you in person to go over your concerns and to do a visual inspection at your home. As per your request, present at the meeting were you* **** ***** **** *********** *** ***********. At tha... read more
Comprar una casa es la mayor de las satisfacciones en esta vida y comprar una propiredad nueva para ahorrarse el poblema de posibles danos y/o defectos es un alivio. Lamentablemente la experiencia con Tropicana Homes ha sido de todo menos placentera y lo menos que nos ha traido es tranquilidad. Las casas son bellas pero con multiples defectos por las cuales la garantia no responde. En mi experiencia, el proceso de compra fue excelente ya que la vendedora nos dio un excelente servicio mas no ha sido asi con las reclamaciones ... read more
Frequently asked questions about Tropicana Homes
How is Tropicana Homes rated?
Tropicana Homes has a 4.5 star rating with 287 reviews.
When is Tropicana Homes open?
Tropicana Homes is closed now. It will open tomorrow at 8:00 a.m.
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