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Tropical Smoothie Cafe
- Juice Bars & Smoothies
- Colonial Heights, VA
About this business
Location details
190 Southgate Sq, Colonial Heights, VA 23834, Colonial Heights, VA, 23834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
We get the Açai bowls with Nutella and everytime we order online, we ask for extra Nutella drizzle, but whenever we get it, it’s just a small amount of Nutella, and we are always charged almost $3 extra to get the extra drizzle and never get it. It’s small and it’s probably stupid but if we are paying for extra, it should be extra, stop being stingy with the Nutella.
This morning I visited a Tropical Smoothie location and had an experience that left me feeling uncomfortable and unwelcome. When I entered, I was greeted with, “How can I help you?” I responded with, “Good morning,” and placed my order. After ordering, I handed the employee a $20 bill. She took the money, placed it on the counter, and walked away, telling another employee, “Can you go finish with her because I’m finishing a pickup order.” At no point did she explain what she was doing, provide my change, or communicate with ... read more
No one absolutely NO ONE acknowledges you when you come in, then you stand there and they see you but ignore you for at least 5 minutes! Then they come up to the register, still has not spoken to you! And stand there, filling out share your sunshine cards. Walk off and tape them to the wall. Come back, and stand there! Finally, Im like are you ready? She said, yeah, what you want! Ask if I can order the bowl, tell her what I want on it and then kinda rolls the eye and said is that all! Then, in her flip flops that are litera... read more
We stood at the counter for a full 10 minutes or so before we were even acknowledged. When the employee walked up to the register, she just stared at us waiting. We weren’t greeted in any form or fashion. We had to ask the employee if she was ready as opposed to her asking what we would like to order. The customer service aspect definitely requires some kind if training/retraining. Please see to it that the service side of it is corrected.
Frequently asked questions about Tropical Smoothie Cafe
How is Tropical Smoothie Cafe rated?
Tropical Smoothie Cafe has a 3 star rating with 594 reviews.
When is Tropical Smoothie Cafe open?
Tropical Smoothie Cafe is closed now. It will open at 7:00 a.m.
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