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Tropical Smoothie Cafe
- Juice Bars & Smoothies
- Coldwater, MI
About this business
Location details
714 E Chicago St, Coldwater, MI 49036, Coldwater, MI, 49036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I showed up at 7:30 and they were not open like their hours say they should be. This is not the first time this has happened.
This is the second time this year ( and I don’t come here often) that they have been closed close to an hour after they were supposed to be open. I understand things happening but where are the owners to come fill in if staff can’t make it? Or even the managers? The first time some poor girl was having a hard time because she placed an order ahead of time and was going to be late to work waiting on them to open so she could at least get a refund. Smoothies are good but if I can’t get in that doesn’t do much.
The quality of service that this location provides has significantly dropped since it opened. Used to be my favorite place to go in town. The people working are an embarrassment to the franchise. Customer service is near nonexistent and everyone needs retrained.
Good clean food and service was great too.
We stop in at least twice a month and today an employee was working by herself before noon on a Sunday. I believe her name was Kathleen based off the receipt. She maintained a positive attitude regardless of how many online orders kept popping up and how many people walked in the door just while we were there. She did her best to move fast to serve everyone too. If I was the owner of this establishment I would want many more employees like her however I also wouldn't make her work alone. Great job to this employee for doing ... read more
Frequently asked questions about Tropical Smoothie Cafe
How is Tropical Smoothie Cafe rated?
Tropical Smoothie Cafe has a 4 star rating with 237 reviews.
When is Tropical Smoothie Cafe open?
Tropical Smoothie Cafe is open now. It will close at 9:00 p.m.
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